Rezdy is a top-rated tour operator software brand (rated 4.5 stars) that works with teams of all sizes worldwide. They’re a pretty common name, frequently mentioned on review sites like G2 and Capterra, so you’ve likely seen or read about them while shopping for tour operator software. And if you’re considering Rezdy, you’re probably wondering how its pricing stacks up and whether it offers good value for money.
So we’ve compiled this guide with everything you need to know about Rezdy’s pricing and how it compares to alternatives. We cover:
Rezdy pricing breakdown
Before we get into Rezdy’s pricing, let’s explain how to compare pricing amongst tour operator software. This can get somewhat tricky, as brands don’t all follow the same pricing model. They can charge a combination of subscription, booking, and transaction fees.
- Subscription fees are straightforward — you pay a single flat rate each month for access to the software.
- Booking fees (also called ticket fees) are charged for each reservation processed through the platform. You’ll pay a percentage, typically between 1% and 8% per booking you earn.
- Transaction fees are less common nowadays. In most cases, brands let you choose whatever online payment gateway you want to use — then you pay payment processing fees to that provider.
The general rule of thumb is…
- Brands that charge subscription fees offer low booking fees. Our system, Bókun, falls into this category.
- Brands that skip subscription fees charge higher booking fees. Names like FareHarbor, Peek Pro, and TripWorks fall into this category.
Now, Rezdy strays from the norm here — they’re one of the only brands that charge both high subscription fees AND booking fees across all pricing plans. So when you look at how Rezdy’s rates compare to competitors, it’s definitely on the expensive side.
Let’s look at Rezdy’s packages:
Foundation
This is Rezdy’s most basic package — giving you access to their one-click website builder, online booking engine, channel manager, reseller network, guest manifests, mobile apps, and Tripadvisor Review Express.
It’s best for folks who want to sell tours online (on their website and OTAs), manage all bookings in one calendar, and prep guides for tour experiences.
- Subscription fees: $49/month
- Booking fees: 3% fee for all online reservations
Accelerate
Accelerate is Rezdy’s recommended plan because it provides access to the majority of Rezdy’s features and offers more advanced tools to drive growth and diversify your product line.
In addition to what’s offered in Foundation, this plan includes tools for selling add-ons, tour packages, and gift cards, automating guest communications, offering waitlists, and integrating with external systems (like your accounting software).
- Subscription fees: $99/month
- Booking fees: 3% fee for all online reservations
Expansion
This is the enterprise plan for teams that need access to webhooks, developer APIs, and Zapier to make deeper customisations to Rezdy’s platform.
- Subscription fees: $249/month
- Booking fees: 3% fee for all online reservations
Rezdy product overview
Rezdy has been in the tour operator software space since 2011, making it one of the earlier players in the market. They’ve maintained their popularity by serving teams of all sizes — from small activity operators to large enterprises — and have recently expanded through mergers with Checkfront and Regiondo.
However, while Rezdy is a well-established, popular name, their product isn’t really differentiated from other solutions in the space. The toolkit is pretty standard, and they haven’t released new features or modernised in any way to maintain a competitive edge — making their pricing somewhat unjustified.
Now, we understand that this may sound biased coming from us. But many Rezdy reviewers agree, saying:
- “Rezdy used to be cutting-edge, but is no longer. It’s not been updated in any significant way in years…. Now, the software looks like Wincruise from the early 2000s, and I don’t know if they’ll be able to fix it without scrapping the entire program and starting over. … Right now, I wouldn’t purchase it. We are cancelling after the summer season.”
- “Rezdy is expensive and not a great value for money…the prices and fees really add up.”
- “Cost of the subscriptions were absolutely not good value and when they amended their charging mechanism to a percentage of booking plus customer booking fee it became extortionate!”
- “Great product but extremely overpriced for our type of business… Just not sustainable for a small business who sees no increase in sales in the package.”
- “Very, very expensive compared with other booking software.”
All in all, the value for money just isn’t there with Rezdy — the booking solution doesn’t boast any unique features or benefits that warrant the extra cost. You can go with virtually any other system and get more bang for your buck.
Notable Rezdy features
- One-click website builder
- Online booking engine
- Connections with OTAs & channel management
- Reseller network
- Product management
- Reservation management
- Live availability
- Automated customer communications
- RezdyPay — Rezdy’s native payment gateway — and integrations with solutions like Stripe, PayPal, Google, and Apple Pay
- Integrations & API
- Reporting
- Mobile apps
User reviews of Rezdy’s booking software
We pulled user feedback on Rezdy’s pricing above, but let’s look at some other pros and cons.
Positive reviews of Rezdy say:
- The booking management tools and online payment processing are extremely time-saving, reducing manual work by up to 90%.
- It offers a variety of avenues to expand your online reach, from OTA connections to the reseller marketplace, so tour operators can promote their experiences to new audiences and keep their booking calendars full.
“We like using the Rezdy channel manager as it connects us to multiple OTAs and travel agents and allows for 24/7, real-time, live inventory and bookings.”
- The Guest Manifest tool is praised as a “very functional way to check people in and contact missing guests.” Guides can check in guests and contact missing or late arrivals using a dedicated mobile app. This significantly streamlines departures and reduces manual paperwork and errors.
- The platform has strong multi-location and multi-language tools for operators managing teams and customers worldwide.
- The platform is pretty intuitive and user-friendly. Tour operators — especially those not tech-savvy — find the features and dashboards less cluttered and easier to use than those of some competitors.
- Rezdy offers helpful customer support and training as you get accustomed to the software, so setup and onboarding aren’t a hassle.
“I really appreciate the support staff at Rezdy! Anytime I have a question…they are almost always available to guide me through the problem.”
Aside from the pricing issues we discussed above, other potential drawbacks include:
- Users say Rezdy’s resource management module is pretty basic, and assigning resources to tours can be challenging.
- The reporting module can be difficult to use — actually gathering valuable insights can be tedious and time-consuming.
“The reporting is the biggest frustration. Just to see how sales are going, I have to flip through month by month, tour by tour, and compile the information.”
“I wish I could see earnings, fees, and sales in one simple summary — right now you can only download raw spreadsheets and piece it together yourself.”
- It doesn’t support deep customisations; it lacks branding options and integrations.
- While it offers strong multi-location and multi-language tools, it falls short on multi-currency support.
- Rezdy doesn’t offer dynamic pricing, which is a pretty standard feature amongst most tour operator software systems.
- The platform is prone to bugs and glitches, with many tour operators reporting slow load times and other issues.
“Too many weird glitches!!! Sometimes, if you change payment history or you adjust the balance, it can throw off the entire order and Rezdy won’t be able to calculate it right anymore.”
You can find more reviews of Rezdy’s booking platform in the links below:
Read more: Best Rezdy alternatives
Bókun vs. Rezdy
Our system, Bókun, is rated 4.7 stars for ease of use, functionality, customer support — but most of all, value for money, as we charge some of the lowest rates in the market. We’ve built Bókun with unique tools and growth drivers that set us apart from standard solutions like Rezdy, and we continually update our system with new perks for customers. Here’s what really sets us apart:
- Bókun offers an all-in-one toolkit to manage all areas of your operations and reduce software costs. It combines booking, availability, channel, product, and resource management, includes a complete CRM, and offers business intelligence reporting to measure bookings and revenue in various ways.
- Our platform has one of the largest in-built reseller networks, Marketplace, with thousands of travel industry partners, so that you can establish partnerships with other travel businesses. Find partners to promote your tours and earn bookings for you, resell others’ services for a commission, or create comprehensive packages with partners. You’re automatically added to this network when you join our platform, and there are no extra charges to take advantage of it.
- We’ve recently released a new tool — Referral Tracking — to expand partnerships outside of our network and work with any business or professional of your choosing. You can partner with other businesses in your area, travel influencers, bloggers, travel agencies, tourism boards, you name it, and build out your affiliate network however you wish.
- Bókun connects with 50+ global OTAs so you can promote your tours to global audiences, and we offer premium partnerships with leading OTAs: Viator, GetYourGuide, and Google Things to do. We’ve also partnered with Airbnb to integrate with its Experiences program seamlessly, so you can promote your tours to Airbnb’s customer base.
- We’re part of the Tripadvisor family alongside Viator, so you can use all three systems in tandem to capture bookings from some of the world’s largest travel audiences. Between Tripadvisor’s 500+ million monthly visitors and Viator’s position as the leading tours and activities marketplace, you get unmatched exposure to travellers actively searching for experiences like yours.
Plus, our Viator partnership lets us offer our customers money-saving perks: free subscription checks (12, 24, or 48 yearly) and 0% Bókun booking fees on Viator reservations.
We bring over 10 years of industry experience to the table, supporting teams of all sizes as they build their online presence, grow their distribution network, and achieve new milestones. And we offer all of these benefits at prices all teams can afford. Our START plan includes our core feature set for only $49/month, with 1.5% booking fees — the lowest available.
Plus, we support you no matter how far you scale. While our START plan supports most tour and activity providers, we’ve recently released new enterprise packages that include dedicated onboarding with our support team and yearly strategy calls to provide more hands-on guidance as you grow.
Those enterprise plans, PLUS and PREMIUM, also offer advanced tools and customisation to evolve with your changing needs, so you never have to worry about uprooting your systems down the line.
Here’s how our pricing compares to Rezdy’s:
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As we covered at the start, Rezdy is an unusual case: they charge both high subscription fees AND high booking fees. That double-dip pricing model means you’re paying more — without receiving any super standout features that would justify the cost.
Bókun offers a straightforward alternative with lower costs, better partnerships, and a toolkit built for growth. Want to see how our system can transform your business while keeping more profits in your pockets? Start a 14-day free trial (no credit card required).
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