Running a laser tag venue means managing two completely different types of business at once. There’s the pre-booked side — birthday parties, corporate away days, school group visits — with all the headcount changes, deposit chasing, and back-and-forth emails that come with it.

Then there’s the walk-in side: the family who turns up on a Saturday afternoon, the group of mates who decide on a whim it’s laser tag night. Good booking software needs to handle both without you having to stitch things together manually.

It also needs to help you grow. Most laser tag venues run primarily on a local audience, but the right distribution tools open you up to a wider pool: travellers looking for things to do, families planning trips, and stag and hen parties filling their days. That’s revenue most operators leave on the table.

Here’s what to look for when evaluating these tools:

  • An online booking engine: So players can lock in and pay for sessions straight from your website, 24/7.
  • Tools to win bookings from new audiences, like OTA connections, a reseller network, and affiliate support: To expand beyond your local customer base and win bookings from travellers looking for things to do in your area.
  • Group booking management: To properly plan for and accommodate all the large groups who book with you (these are your big revenue drivers; you gotta do these right).
  • Walk-in and session management: To slot walk-ins into available sessions easily, enforce player limits per arena, and apply buffer time between games.
  • A central calendar: To see all your bookings in one place, add walk-in and phone reservations, manage staff, and update availability on the fly.
  • Real-time availability & capacity management: To manage your availability across all sales channels simultaneously. Cap player numbers per session, and prevent your arenas or equipment from being double-booked.
  • Flexible product management: That lets you build listings for all your game types, packages, and add-ons (like extended play or themed game modes), set pricing and availability, and manage all your equipment.
  • Automated customer communications: To handle the routine stuff automatically (confirmations, mobile tickets, pre-arrival info, post-game follow-ups) and give you email marketing tools for abandoned cart nudges, new game announcements, seasonal promos, and re-engagement campaigns.
  • Digital waivers: So every player can sign this paperwork before they walk through the door and move through check-in quickly.
  • Memberships, loyalty & repeat-visit tools: To keep your customers coming back and turn one-time guests into regular players.
  • Reporting dashboards: To understand what’s driving revenue — which session times fill vs. run half-empty, which packages sell best, which channels bring the most business — so you can fix what isn’t working and double down on what is.

We review 10 of the most popular booking systems for laser tag businesses. We start with our own platform, Bókun, and then cover nine other names you’re likely to come across in your research:

To explore our platform and learn more about how Bókun supports your laser tag venue, you can start a 14-day free trial(no credit card required).

1. Bókun

All-in-one booking, operations, & distribution management for laser tag businesses

Bókun homepage: More bookings. Better experience.

Bókun is a booking and channel management platform designed for the specific needs of tour and activity operators. We’re a Tripadvisor brand, along with Viator, and we’ve been at it for over a decade, working with experience providers of all sizes across the globe.

We built Bókun after consistently hearing about the shortcomings of other booking systems. They gave you some widgets to enable online bookings and a calendar for basic scheduling, but that was about it. Nothing really fit the more complex needs of experience businesses.

And the few that did missed the mark in other ways. They lacked distribution tools, so they could only help manage existing customers, not win new ones. They were expensive, so most small businesses usually couldn’t afford them. And many of them were so difficult to use that you’d spend a month just setting up the software.

So we put these learnings into our system. It stands out from the rest in a few ways:

  • Our all-in-one toolkit: We not only cover the operational side of things, but we also pack in a ton of tools to actually grow your business. You have all the tools to keep daily schedules running smoothly, bring more customers in the door, and offer experiences that keep them coming back. All in one unified system.
  • The growth drivers: We offer more OTA and online marketplace connections than any tool in our space. Our in-built distribution network is one of the largest, with thousands of travel industry partners. And our affiliate support is totally unique. You can build your own network, add anybody you wish, and control commissions. No other tool gives you that.
  • Value for money: All customers get access to all core features in our START plan for only $49/month. We offer some of the lowest fees around: 1.5% for online bookings, 0% Bókun booking fees on Viator reservations, and free offline booking management (which is essential when half of your business is walk-ins).
  • Ease of use: Bókun is super easy to learn and use — most of our customers can fully roll out and learn the software in an afternoon. It doesn’t require any formal training or lengthy onboarding.
  • Customer support: Chat, email, call — we’re here any time you need. We can help you create your site, set up products, build out your distribution network, you name it. We work with small businesses just getting online and enterprise teams looking to push continued growth.

This is why we’re one of the highest-rated players around, with 4.7 stars on Capterra. You can try it yourself with our 14-day free trial. But we’ll also walk through all the core features below so you can get a peek at what our toolkit offers.

Bókun’s modules to manage your laser tag business

The central calendar — you’re all-in-one command centre

The central calendar is your hub for managing daily schedules. Here, you can see all booked sessions, where you have availability, and staff assignments.

Bókun Calendar: Departure Details Screen

This calendar automatically pulls in all online bookings — including those from your website, OTAs, partner sites, and affiliates — along with their details. You can see headcount per booking, any add-ons they’ve purchased, special requests, and so on. You don’t have to confirm requests or follow up with anybody; everything is set for you.

Then you can add walk-in, phone, or any other type of offline bookings here. You can check these against pre-booked sessions and fit folks in where you have room. (Again, this is totally free. You’re not paying per booking you add.)

Our calendar also powers real-time availability updates for all your online sales channels. Any time a new booking is added — whether somebody books online or you slot in a walk-up reservation — the calendar updates all other connected channels. So if somebody books a group of five for your 8 p.m. Friday session on Viator, those five spots are blocked off on your website, other OTAs, and the like. There’s 0 chance of overbooking.

We also provide simple tools here to make last-minute adjustments. If you need to block off a day or session, shift around staff assignments, or modify bookings, you can do it right from the calendar, and those changes reflect everywhere else.

We’ve also recently overhauled the calendar with 20+ updates — faster actions, booking source and customer contact details visible at a glance, and quick access to resources, payments, and check-ins without clicking around.

Experiences: product & resource management

Here is where you can create listings for all your game sessions and packages. These automatically list on your site, but you can also push them over to other sales channels so people can see your line-up regardless of where they find you.

There are a few ways to build products here. 1) If you already have a website and product catalogue, you can push those over to Bókun. 2) You can import products from Viator if you’re listed there. 3) You can build them from scratch with our product builder (it walks you through the steps, so it’s super easy).

Experience Overview and Availability: How is your experience scheduled?

Let’s say you’re starting from scratch. For a laser tag business, you’d want to:

  • Create listings for each arena and game mode. Give it a name and a punchy description, specify game durations, and include details on what to know for game time (what’s provided, what to bring, and any Do’s and Don’ts — like Do wear dark clothing, Don’t wear open-toed shoes). We also just released an AI Descriptions tool that can help you fill in the details here.
  • Offer add-ons with game sessions. Gear upgrades, snacks or drinks during games, merch, photo souvenir packages — whatever fits your venue.
  • Set game times. You can choose the days and times when sessions are available for each arena. For example, say you have three arenas that are available all day. Games are an hour long each. You can set Tuesdays at noon, 1 pm, 2 pm, 3 pm, etc. Your players can see when each arena is available and easily slot in a game time. You can also build in buffer time when setting availability, so you have some breathing room between games to reset arenas and make sure everything is in place.
  • Add minimum and maximum player counts per session. Minimum ensures you’re not running a game for two people when it’s not worth your while. Maximum keeps arenas from getting overcrowded — and makes sure you never promise more spots than your equipment or arena capacity can support.
  • Combine sessions into packages. These serve as a nice revenue boost for laser tag arenas. You could offer a combo game with access to multiple arenas (an hour in one, an hour in another), party packages, team-building experiences, field trip days, the list goes on. This lets you earn more from each booking and gives players more game time.
  • Choose pricing for your sessions and packages. You can set flat rates where everybody pays the same, tiered pricing (for children, students, adults), private group rates, and bulk discounts. You can also use our dynamic pricing tools to adjust rates based on conditions you set. For example, you could set rules to lower pricing as game time approaches to fill any remaining spots, increase pricing around peak times, and adjust pricing by sales channel, day, or season.
  • Specify the required resources per session. For laser tag arenas, this is usually a vest and a laser gun. You can add each of these resource types as a shared pool and distribute them as bookings come in. So if you have 200 vests and 200 guns, they are automatically assigned across all bookings. As soon as you run out of available equipment, bookings are blocked until equipment is freed up.

CRM with automated communications

Bókun includes an in-built CRM, so you’ve got a full customer database without bolting on a separate tool. Every time someone starts the booking process, their details are captured automatically: contact information, booking history, which sessions they’ve played, and any add-ons they’ve purchased. It builds itself as you go.

Operations and Customers: Manage customer communications with ease

From there, you can search and filter your customer list to learn more about who’s booking with you and how they’re booking.

Do you draw in more teenagers or adults? More single sessions or parties? More pre-bookings or walk-ins? Are online bookings coming from your website, or is another site driving more business?

This CRM then powers all your customer communications — booking confirmations, abandoned cart emails, newsletters, and everything in between.

When a new booking rolls in, it triggers a confirmation and mobile ticket. Then reminders go out on whatever schedule you set — a couple of hours before, a day before — followed by a post-visit follow-up. You can also set up abandoned cart emails for folks who drop off mid-checkout, so they get a nudge with everything they left behind still waiting for them.

Then we provide a template gallery for a variety of other marketing emails — upsells, review requests, discount codes. You can also add your own templates here for newsletters, new arena, package, event announcements, membership offers, returning-customer discounts, or seasonal promotions. You can power any type of email marketing campaign here to keep players coming back.

Operations: Pick a base for your template

Self-service portals for customers

Bókun also provides self-service portals for customers to view and manage reservations without back-and-forth emails or phone calls with your team. This is particularly helpful for group bookings, which typically require a little more admin.

Customers can open portals to see all details of their reservations — when to arrive, what’s included, what to bring or wear, and game duration. Then they can change times, purchase add-ons, or cancel in a few clicks. Your team no longer has to field any of this. It’s easier for the players, and it means fewer interruptions on your side during busy game days.

Check-in tools

As mentioned, players receive a mobile ticket as soon as they book, so everything they need is already on their phone before they arrive.

On the day, staff can scan tickets and check players in from the Bókun desktop or mobile apps. The session manifest shows exactly who’s booked for each arena — who’s arrived, who’s still outstanding — so you always know where things stand before a game kicks off.

And on busy days with multiple arenas running back-to-back, your staff can set up several check-in points so players don’t have to stand in one long queue. Groups move through quickly, and sessions start on time. Getting players into arenas quickly is one of the easiest wins for the guest experience.

Reporting dashboards

Bókun’s reporting dashboards break down your bookings and revenue by product, sales channel, partner, and time period — so you can see exactly what’s driving your business and what isn’t.

For a laser tag venue, that means being able to see things like: which arenas fill consistently vs. which ones run half-empty, which packages generate the most revenue (birthday parties, corporate bookings, field trips), which sales channels are sending business your way, and where your quiet periods fall throughout the year.

Then you have actual data to build on what’s working and address what isn’t. Add more availability where you’re consistently selling out. Fix pricing or promotion on sessions that aren’t moving. Double down on the channels performing well. Offer new events during historically slow periods. This type of oversight is the difference between growing your venue and just running it.

App Store

We also offer the Bókun App Store, with modules to build on our core toolkit and tailor the platform to your specific operational needs.

The one laser tag operators should pay particular attention to is digital waivers. Liability waivers are a non-negotiable part of running a laser tag venue — every player needs one before they step into an arena. With the digital waivers add-on, customers sign before they arrive, directly from their phone. By the time they show up, it’s already on file and attached to their booking. And this is especially time-saving when you’ve got large groups arriving together, where chasing waivers on the day eats into game sessions.

Other useful add-ons: SMS messaging, tip management, Slack notifications for new bookings, Google Calendar sync, and a more advanced reporting module if you need deeper financial analysis.

Bókun’s tools to sell online & draw in new audiences

Create a bookable website

A bookable website is your most reliable sales channel — it’s open 24/7, captures bookings while you’re running sessions, and gives customers the instant confirmation they want rather than a “we’ll get back to you” email.

If you’ve already got a site, you can drop in our booking engine widgets — a “Book Now” button, product pages, session lists, and calendar views — and customers can check availability and book in a few clicks, without leaving your page. Our widgets work across all major website builders and are both desktop and mobile-friendly.

Choosing your Widget Type: Button, Booking Calendar, Product Page

Read more: How to add a booking system to your website

If you don’t have a website yet, you can use our one-click website builder to create one quickly and easily — without HTML or technical know-how. Pick a template from our gallery, add pages (your Home page, Contact page, Tours page), insert branding elements like logos and custom colours, and drop in photos. Then you can choose your website name, and we’ll secure the domain for you.

Website Settings: Choose Template

We also support online bookings with our payment processing integrations. We connect with dozens of systems —Stripe, PayPal, Apple Pay, Google Pay, Venmo, Klarna, Worldpay, Braintree, Rapyd, and more — so customers can complete checkout with their preferred payment method.

Read more:

Promote your laser tag experiences to new audiences

Now, a bookable website is great for customers who know about you. But what about those who don’t? How do you get discovered by new audiences? Folks in your area who haven’t heard of you yet, and the out-of-towners looking for things to do. That’s where our growth drivers come into play.

There are three main avenues here:

  • Sell on OTAs and online marketplaces like Viator
  • Partner with other businesses that can send foot traffic your way
  • Build an affiliate network to win new business from their audiences
Selling on OTAs & online marketplaces

These are the sites travellers (and even locals) use to find new things to do in specific destinations. Tourists planning getaways and wanting to fill their days use these to plan and book activities in advance. Folks bored on a rainy Tuesday might use them to discover new places in their area.

As we mentioned earlier, we have the largest variety of OTA connections of any system on this list (over 70!). And as a Tripadvisor and Viator brand, we’re the #1 restech partner across major sites, and we hold premium partnerships with some of the biggest names, like Viator, GetYourGuide, and Google Things to do.

Beyond our partner sites, you can connect with Airbnb Experiences, Expedia, Civitatis, Headout, Klook, Trip.com, Musement, TourRadar, Hotelbeds, and more. You can also find more niche-specific sites here, ones tailored specifically to laser tag experiences or your area.

To help you learn more about selling on OTAs and how to get started, we put together the guides below:

Bókun Marketplace

The Bókun Marketplace is where you can connect and build relationships with other travel industry businesses. We’ve got thousands of partners here: other activity businesses (you’re added to this network as soon as you join Bókun), attractions, tour guides, accommodation providers like hotels and resorts, rental companies, transportation services, travel agents, DMCs, and more.

There are a few ways you can use our network:

  • Work with resellers who will promote your laser tag experiences to their customers and win you new bookings.
  • Resell others’ activities or services to earn commission. Super beneficial when you’re already consistently booked out and want to lean into other revenue streams to drive growth.
  • Create bundles with partners. This is a creative way to draw in more tourists and give them a reason to visit you. You could bundle with a local attraction and provide travellers with two days of activities. Partner with a hotel to offer lodging and things to do. There are a variety of combos you can go with here — you can get as creative as you like.

Bókun Discover Partners GIF

We provide all the tools to reach out to potential partners, talk terms, and build out contracts. Our system even stores all communications and contracts, so you have a clear history to come back to. We also send notifications on contract renewals so you can stay on top of this network. Renew the partnerships that work well for you and renegotiate or cut the ones that don’t.

Bókun Referral Tracking

Referral Tracking is our affiliate support. This module lets you extend partnerships beyond the Marketplace and establish relationships with any business or professional who can send bookings your way.

You can build out and manage this network entirely on your terms: choose who to add, negotiate commissions with each individually, monitor bookings by affiliate, and add or remove affiliates as you go. We don’t cap the number of affiliates you can have in your network.

For laser tag businesses, you might want to partner with other businesses in your neighbourhood (like restaurants or entertainment venues), local activities or interest groups, social media influencers in your space, gaming bloggers, schools and summer camps, corporate event planners, or party planning companies. Really, anybody who has an audience that overlaps with yours.

Read more: 10 ways to get more reservations & earn new customers

Bókun’s packages & how to get started

All new customers get started with our 14-day free trial. We don’t require any credit cards or commitment here — you get free access to our platform to test the features and see if it’s the right fit for your business.

If you’re on board after the trial period, you can upgrade to the START plan. This includes all the features we discussed above. All the operational modules, tools to create a bookable site, full Marketplace access, and Referral Tracking. This plan is $49/month with super-low 1.5% online booking fees. We don’t charge Bókun booking fees on Viator or offline reservations.

In addition to the START plan, we offer two enterprise-level plans, PLUS and PREMIUM. These work well for businesses with more advanced needs and support you as you scale. They include extra tools like agent portals, subvendor management, resource allocations, and Zapier. And it comes with dedicated onboarding, priority support, and a yearly strategy call with our team.

See what Bókun can do for your laser tag venue by starting a 14-day free trial!

2. BookNow Software

BookNow Software Laser Tag landing page

BookNow Software is a booking and operations platform designed for activity venues and entertainment centres — it’s popular with laser tag arenas, escape rooms, trampoline parks, and the like.

Its key differentiator is that it’s built on Salesforce and has particularly strong customer management tools. Beyond an organised contact base, you get deep customer data and advanced segmentation to steer all your communications and craft strategic retargeting campaigns. A big win for businesses that thrive on repeat customers.

Their EPOS 360 is also worth a mention: an industry-specific POS system with built-in split payments, tipping, and waiver management.

And if you’re running multiple sites, you’ll also appreciate BookNow’s multi-venue support with franchise-level controls.

The downsides here:

  • You’re buying into a Salesforce stack, which isn’t everybody’s preference. Salesforce is a software goliath that can require some training to really learn the ropes.
  • BookNow is purely operations management. You don’t get growth drivers like OTA connections or a reseller marketplace here.
  • And the platform is reportedly pretty expensive. Though they don’t publish pricing online, a quick Google search will tell you they use a “custom, enterprise-level pricing model.”

Larger, multi-loc teams may find BookNow is appropriate for their needs, while smaller venues will likely find it’s too much.

Find more BookNow Software reviews here.

Features

  • Online booking system
  • Booking management
  • EPOS 360 — an industry-specific point of sale with split payments, tipping, & waiver management
  • Membership management
  • Upselling tools like add-ons
  • QR code self-service check-in
  • Self-service food & drink ordering
  • Salesforce CRM
  • Marketing tools like email campaigns & promotions
  • Digital waivers
  • Multi-venue support & franchise controls
  • 1k+ integrations (via the Salesforce AppExchange)
  • Reporting

Pricing

BookNow doesn’t share pricing online. You must request a quote with its team for more details.

3. Clubspeed

Clubspeed Laser Tag Booking Software landing page

Clubspeed started in go-karting and has since expanded to cover other entertainment venues, including laser tag. And that background shows, as many of its features are a natural fit for competitive gaming environments: RFID contactless payment technology, self-service registration kiosks, and gamification tools like leaderboards — the kind of thing that works well in a venue where players want to track their scores and come back to beat them.

On the operations side, Clubspeed covers the core tools: booking management, a central calendar, product management, CRM, automated marketing, membership management, digital waivers, gift cards, and reporting.

However, Clubspeed presents some of the same tradeoffs as BookNow. You don’t get tools to draw in new audiences, and the platform is expensive (starting at $399/month). The same recommendation applies: larger businesses may feel it hits the mark, while smaller teams probably won’t find it fitting.

Find Clubspeed reviews here.

Features

  • Online booking management
  • Central calendar with advanced scheduling
  • Product management
  • Inventory management
  • Gift card management & loyalty programs
  • Membership management
  • Check-in tools (e.g., registration kiosks)
  • Digital waiver management
  • CRM
  • Automated marketing tools
  • Online customer portals
  • Gamification tools like leaderboards
  • POS
  • RFID contactless payment technology
  • Integrations with online payment processors
  • Reporting dashboards

Pricing

Clubspeed offers three plans:

  • The Core plan ($399/month) includes access to basic features, POS, and online payment integrations. Clubspeed recommends this package for single-location businesses that don’t need many integrations.
  • The Premium plan ($699/month) builds on the Core plan with API access, so you can integrate outside systems. This is noted as Clubspeed’s most popular plan.
  • The Enterprise plan (custom quotes) is for multi-location businesses with advanced requirements. It includes full feature access plus on-site implementation for SpeedScreenHD (digiboards, menus, and scoreboards).

4. ROLLER

ROLLER Laser Tag Software landing page

ROLLER is a venue management platform for the leisure and attractions industry — think trampoline parks, water parks, FECs, and amusement venues. It’s one of the bigger names in this space, with 2.6k+ customers across 30+ countries.

The feature set here is pretty loaded: online ticketing, party booking management, memberships, gift cards, digital waivers, POS, capacity management, guest feedback tools, and a self-serve kiosk option. It’s a well-supported platform and a reasonable fit for laser tag venues.

But, again, we’re looking at the same downsides as the names above. No distribution tools, expensive. We don’t want to sound like a broken record here, but that seems to be the pattern among many of the tools we found in our research.

Find more ROLLER reviews here.

Features

  • Online ticketing engine
  • Channel management
  • POS software
  • CRM
  • Digital waiver solution
  • Inventory management
  • Capacity management
  • Options to sell memberships & gift cards
  • Options to manage party bookings
  • Options to create product bundles
  • Guest feedback
  • Self-serve kiosk
  • Integrations with online payment gateways
  • ROLLER API
  • Staff permissions
  • Reporting

Pricing

ROLLER offers four plans but does not disclose their pricing (though reviews here suggest packages range from $395 to $1,045/month). You must contact the ROLLER team to learn more and receive a quote.

5. Funbutler

Funbutler Laser Tag Booking Software landing page

Funbutler is another booking platform for activity and entertainment venues. But it’s important to note on this one that they’re a smaller Scandinavian brand — they work primarily with teams in northern Europe and aren’t super well-known in the US, but they’re expanding.

The toolkit here offers the operational basics you’d expect: online booking, a real-time calendar, group booking management, capacity controls, upselling tools, digital waivers, and automated communications. But again, no growth drivers to reach new audiences.

Funbutler tends to work for teams of all sizes. Pricing is pretty reasonable, and it doesn’t present a steep learning curve, so it should suit smaller teams well. The only asterisk here is that larger teams may grow out of the platform and look for something with more powerful distribution tools.

Funbutler has no verified third-party reviews.

Features

  • Online booking engine
  • Booking calendar with real-time availability
  • Group booking management — including subgroup creation & automated scheduling
  • Capacity management with smart time slot optimisation
  • Multi-activity & package bookings in a single reservation flow
  • Upselling & cross-selling tools (upgrades, add-ons, game packages)
  • Prepayments & deposit collection
  • Digital waivers with automated dispatch
  • Automated customer communications — confirmations & reminders
  • Self-service booking management for guests
  • POS integrations
  • Integrations with payment providers & gaming systems
  • Reporting

Pricing

Funbutler offers two plans:

  • The Business plan ($102/month) includes flexible setup options, training, and support.
  • The Enterprise plan (custom quote) includes custom plans and pricing, a dedicated account manager, tailored onboarding and training, multi-location support, and an SLA guarantee.

6. PlaceFull

PlaceFull Laser Tag Online Booking Software landing page

Another suitable option for small businesses is PlaceFull. This is a pretty straightforward, lightweight booking tool for activity and entertainment venues. And it’s one of the more affordable options on our list.

Again, PlaceFull has all the operational essentials. The interesting angle here is its growth drivers. While it doesn’t have the traditional OTA connections, it integrates with Facebook and Groupon to win business from those platforms. It also offers the PlaceFull Marketplace, an online directory where you can list your laser tag games to get discovered by new audiences.

But we’d really only recommend this tool for smaller teams. It fits their criteria nicely. Many larger venues will feel it falls short in reporting, integrations, and overall scalability.

Find more PlaceFull reviews here.

Features

  • Online booking engine
  • PlaceFull Marketplace — where you can list your experiences on their activity marketplace for additional discovery
  • Activity-specific directory listings
  • Facebook page booking integration
  • Groupon integration
  • Booking calendar with real-time availability
  • Product management
  • Promo codes per listing
  • Linked listings — where you can link multiple sessions, so booking one automatically blocks others at the same time
  • POS with card reader option
  • Flexible payment options
  • Automated communications for automated reminders & email marketing
  • Reporting

Pricing

PlaceFull offers two plans:

  • The Team plan ($59/month + tax) for small or seasonal go-kart tracks. It supports unlimited bookings, 10 listings, and 5 users, and includes an interactive booking calendar, Facebook integration, reporting, and email support.
  • The Team+ plan ($79/month + tax) is for classes, appointments, and camps, such as arts, crafts, and painting studios. It supports unlimited bookings, listings, and users and includes everything in the Team plan, plus more advanced reporting and the Groupon integration.

7. bookingkit

bookingkit Laser Tag landing page

Next is bookingkit’s platform for experience and activity operators. Besides Bókun, it’s the only online booking software here with strong growth drivers: OTA connections and a reseller marketplace. Then, of course, it covers the operational management side of things with the expected tools — online booking widgets, a central calendar with real-time availability management, product and resource management, group booking management, upselling tools, and customer communications.

However, the pricing here is worth careful consideration. bookingkit offers three plans, but realistically, you need at least the Businesskit or an enterprise plan to check all your boxes. These start at $112/month, and bookingkit charges a good deal of fees on top of that. Plus, all plans require an annual subscription. So you’re locked in for at least a year with them. They definitely lack in terms of value for money (especially when Bókun offers more for less).

Another thing worth noting: bookingkit is a European brand with its strongest presence there — primarily in Germany, the UK, France, Italy, Spain, the Netherlands, Denmark, Sweden, Norway, Finland, Austria, and the Czech Republic. It may be a less obvious fit for operators outside the region.

Find more bookingkit reviews here.

Features

  • Online booking widget
  • Centralised booking calendar
  • Channel management & OTA connections
  • B2B reseller platform
  • Product management
  • Availability management
  • Resource management
  • Integrations with payment processors (e.g., Google Pay and Apple Pay)
  • Email campaign manager
  • Options to sell gift cards & vouchers
  • Ticket scanning for fast check-in
  • Mobile apps

Pricing

bookingkit offers three plans:

  • The Starterkit ($55/month with 3% online payment fees, 3% booking fees, and a 68¢ ticket fee) is pretty basic. You only get a checkout widget, booking management, and support for 1 user.
  • The Businesskit ($112/month with 3% online payment fees, 3% booking fees, and a 68¢ ticket fee) is the recommended plan because you get access to all core features.
  • The Prokit (custom pricing) is for enterprises. It expands on Businesskit with dedicated account management, priority support, early access to new features, API integrations, and support for unlimited users.

bookingkit lists a form on the website where you can add your business details and see your recommended plan.

8. High Trek POS

High Trek Laser Tag Arena Software landing page

High Trek POS is a booking and operations platform built specifically for activity venues and outdoor adventure providers. It’s a solid, well-rounded system with a good depth of features: booking management, digital waivers, CRM, group sales tools, memberships, season passes, gift cards, food and beverage management, and a QuickBooks integration for your accounting.

Pricing works differently here than most platforms on this list — High Trek charges booking fees that vary by your booking volume (between 0.7% and 2.5%). No monthly subscription costs here. For high-volume venues that can secure those lower fees, that structure can work out well. But it’s worth running the numbers for your specific situation before assuming it’s the cheaper option.

No OTA connections or distribution tools, though. Same growth limitation as most of the platforms above.

Find High Trek reviews here.

Features

  • Booking management tools
  • Inventory management
  • Digital waiver management
  • CRM & customer management tools
  • Email & SMS management
  • Online customer portals
  • Group sales tools
  • Season & family passes
  • Membership management
  • Integrated POS
  • Gift cards & vouchers
  • Food & beverage management — with online food ordering
  • Merchandise management
  • Financial reporting
  • QuickBooks integration

Pricing

High Trek charges booking fees between 0.7% and 2.5%. Rates depend on booking volume (higher booking volume, lower fees). You can choose to cover fees or pass them to customers at checkout.

9. LilYPadPOS

LilYPad for Laser Tag landing page

LilYPadPOS is a POS-first booking platform for entertainment venues. It includes all the must-have operational tools — online booking, a booking calendar, digital waivers, membership management, gift cards, self-service portals, and reporting — and has a few niche features worth flagging, like wristband printing for guest identification and capacity tracking, which is a handy tool for busy laser tag venues managing multiple arenas.

It’s a smaller, lesser-known platform (you’ll see that reflected in its reviews — there are only two that we can find). And pricing is by custom quote only, so you’ll need to get on a call to find out where you land.

Plus, like most tools on this list, there’s nothing here to help you reach new audiences beyond whoever’s already looking for you.

Find more LilYPadPOS reviews here.

Features

  • Online booking engine
  • Booking calendar
  • Digital waivers
  • Wristband printing for guest identification & capacity tracking
  • Membership management with auto-renewal & recurring payment processing
  • Gift cards & merchandise sales
  • Customer self-service portals
  • Staff management
  • POS with walk-in sales, admissions ticketing, & capacity management
  • QuickBooks integration
  • Reporting

Pricing

LilYPadPOS offers custom quotes. You must contact the team to learn more.

10. Wakesys

Wakesys Laser Tag Arena landing page

The last name on our list, Wakesys, is a new name in the game. We don’t know a ton about them yet (no reviews we can find online), but we mention them on our list because they advertise to laser tag arenas, and you’re likely to stumble upon them when comparison shopping.

From what we can see, Wakesys offers a decent feature set for a new product: online booking widgets, session scheduling, group booking with shareable claim links, digital waivers, walk-in sales via iPad POS, real-time capacity management, dynamic pricing, and some online marketing tools. (Passes and memberships are listed as coming soon.)

And Wakesys is trying to appeal to businesses — and grow their customer base — by offering everybody a year free. Definitely a draw.

That said, there’s a catch here worth flagging: Wakesys hasn’t decided what they’ll charge after that first year, from 2027 onwards. And that’s a risk worth keeping in mind. You could migrate your whole operation onto this platform, build your setup, train your staff — and then find out a year from now what it’s really going to cost you. Or you’re doing another migration. That’s a lot of uncertainty to take on for a saving that’s only temporary.

If you want to learn more about Wakesys, you can click over to their website (linked above). But we’d recommend proceeding with caution here. Without reviews or solid pricing to go on, it’s hard for us to really sing their praises.

At the time of writing, Wakesys has no verified third-party reviews.

Features

  • Online booking engine widgets
  • Session scheduling with automatic capacity limits
  • Group booking with shareable claim links — party host books, each guest claims their own ticket & signs their own waiver
  • Digital waivers with pre-arrival signing
  • Walk-in ticket sales via iPad POS
  • One-tap check-in with waiver status visibility
  • Real-time capacity management
  • Dynamic pricing
  • Online marketing tools (Meta & Google Ads management)
  • Reporting
  • Passes & memberships (listed as coming soon)

Pricing

As a new brand looking to bring in customers, Wakesys is offering everybody a year free. Pricing is not decided yet for 2027 and beyond.

Get started with the right booking system for your laser tag arena

Bókun is your all-in-one system for managing your full laser tag operations. Organise all your bookings in one place, promote all your sessions and packages with professional listings, schedule staff, track equipment availability, deliver the best customer experience — and, of course, actually grow your business. Start your 14-day free trial today.

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