FareHarbor and Rezdy are popular top-rated tour booking management systems, like Bókun. All three solutions offer comprehensive feature sets designed to help tour operators manage operations and grow their businesses effectively.
Many of our users have heard of, considered, or even used Rezdy and FareHarbor in the past. So, if you’re still trying to decide between solutions, our comparison guide breaks down the key details of each platform:
- Background on each brand
- Key features
- Partnerships or notable integrations
- Pricing details
- Takeaways from user reviews
- Links where you can learn more
Let’s get started with a quick look at user ratings for each platform:
To learn more about Bókun, keep reading or start your 14-day free trial.
Bókun
All-in-one operating system for tour operators & the travel industry
Bókun offers two premium solutions for tour and travel experience providers:
- Our all-in-one tour operator software, with a comprehensive range of features to support operations. It includes booking, channel, resource, customer, and back-office management to help you run operations and scale effectively.
- Bókun Channel Manager that connects existing restech systems with online sales channels to centralise bookings and automate availability management. The Channel Manager provides access to dozens of global online travel agencies (OTAs) and the Bókun Marketplace (home to over 27K+ international travel partners), expanding your distribution network and filling your booking calendar. It routes all bookings to your existing restech system and automatically updates availability across all connected channels.
We’re part of the Tripadvisor family, with a vast network of resources and a decade of experience supporting tour operators across 80 countries. Our solution is accessible to businesses of all sizes, with affordable pricing and the industry’s lowest booking fees, while offering unrivalled scalability and custom packages for enterprises.
When developing our solution, we prioritised:
- Centralising processes and people in one convenient hub — simplifying operations while eliminating redundant software costs (reducing overhead and freeing budget for initiatives like increased marketing).
- Covering operational essentials with powerful automation to improve structure in day-to-day processes and eliminate repetitive tasks.
- Providing multiple avenues to drive business growth. Bókun connects with dozens of OTAs — including exclusive partnerships with industry leaders like Viator and GetYourGuide — while our Marketplace offers access to a diverse network of travel partners.
- Supporting tour operators at all growth stages. Our platform helps small teams digitise their business and implement online growth strategies, while our various tools help scaling teams reach new heights.
- Eliminating onboarding confusion with user-friendly, intuitive features that require no training. Our system guides you through connecting sales channels, adding products, and creating partnerships.
- Keeping costs low to maximise ROI. This is what our customers love most. We offer straightforward, budget-friendly packages with all core features in our START plan at $49/month. We charge the lowest booking fees in the industry, ranging from 1% to 1.5%. We also waive Bókun booking fees on Viator reservations. Offline bookings are always free.
Features
- One-click website builder & drag-and-drop templates to create a branded booking site
- Online booking engine widgets (compatible with all website builders)
- Centralised booking calendar
- Real-time availability management
- Channel management & 50+ global OTA connections
- Bókun Marketplace
- Partner & contract management tools
- Resource management
- CRM
- Automated communications & customisable email templates, including abandoned cart retargeting
- Customisable digital tickets
- Ticket scanning for fast check-in
- Customer portals
- Mobile apps (for iOS & Android)
- Reporting dashboards
- Integrations with top online payment processing solutions (Apple Pay, Google Pay, PayPal, Stripe, Klarna, Worldpay, Braintree, Raypd, and more)
Partnerships & Integrations
As mentioned above, we’re a Tripadvisor brand, and we have several partnerships with OTAs to provide customers with additional, money-saving benefits when selling tours online.
Also, Viator is part of the TripAdvisor family. Viator users often choose Bókun’s booking management solution for our preferred partnership. We offer a best-in-class API integration to ensure seamless connection between platforms. Viator users can even auto-import products directly into Bókun for instant sale on their site.
In addition, our Viator partnership allows us to waive Bókun booking fees on Viator reservations and offer 12, 24, or 48 (depending on your package) free subscription checks each year.
We also offer a premium connectivity partnership with GetYourGuide. This earns our users top-notch API performance, access to the latest features, and better visibility when selling on their platform.
Bókun is also a Google Things to do connectivity partner, so our users can enrol in Google’s program directly through our platform (and skip the lengthy application process).
Our platform also connects with numerous other OTAs — Expedia, BeMyGuest, Trip.com, Headout, Klook, Civitatis, TourRadar, Tiqets, the list goes on — including more niche OTAs that allow you to get your tours and travel experiences in front of more targeted audiences.
Lastly, our Marketplace lets tour operators connect and create reseller partnerships with a wide variety of travel businesses. (Our users are automatically added to this network when starting a subscription.)
This network includes travel agencies, destination management companies (DMCs), lodging providers like hotels and resorts, car rental companies, attractions, and other activity providers. Partners can resell your tours and you can resell partners’ services, so everybody wins.
Pricing
We offer a 14-day free trial (no credit card required!) for all new customers to explore Bókun and see if we’re the best fit. Afterwards, you can continue in our limited free plan (to manage offline and Viator bookings) or choose from one of our paid packages:
The START plan is $49 per month with a 1.5% booking fee and includes all core Bókun features (listed above). This package works for small, mid-size, and scaling teams and is one of our most popular packages.
Next is the PLUS plan, at $149 per month with a 1.25% booking fee. This includes everything in START plus Agent Portals and Zapier access. This package also provides onboarding support and a yearly consultation with a Bókun expert to game-plan growth strategies and ensure Bókun is optimised for your latest business needs and goals.
Our top-level plan, Premium, is $499 per month with a 1% booking fee. This is our most advanced plan, including access to subvendor management and other enterprise-level tools.
User Reviews, Pros, & Cons
Our users consistently praise Bókun for its:
- Ease of use. Many customers highlight the intuitive interface, saying it requires minimal training and is accessible to teams of all sizes and technical abilities.
- Features to grow their business (most notably, Bókun’s Marketplace). Our Marketplace is frequently mentioned across reviews as a standout benefit — with one user saying it “allows you to connect your business to thousands of businesses” and has “the biggest businesses pool” for B2B connections.
- Straightforward pricing structure with affordable monthly plans and low booking fees (especially when compared to competitors). The Viator integration is particularly valued, with operators noting the benefits of auto-importing products and waived booking fees on Viator reservations.
However, users often express a desire for stronger mobile app functionality and mention occasional glitches when integrating Bókun with other platforms.
Overall, tour operators who prioritise ease of use, B2B connections, and cost-effectiveness consistently rate Bókun highly, making it particularly popular for small businesses looking to grow and mid-sized companies seeking to streamline operations.
Check out more Bókun reviews on G2 or Capterra.
Learn More About Bókun
See how other customers have leveraged Bókun booking software in some of our case studies below:
- How REDRIB Experiences scaled from a startup to a 5-star company with 89% direct online bookings
- How Tour Marbella pulls in 54% of their bookings through connections via the Bókun Marketplace
- How Diving Centre saw a 40% surge in bookings with Bókun
- How Railbiking in Greece doubled their bookings within a year with Bókun
- How Venice Tours achieved a 400% revenue increase through the Bókun Marketplace
You can also find additional guides on our system here:
- Best tour operator software
- Alternatives to creating a booking system in Excel
- Channel managers for tour operators
Want to try Bókun yourself? Get started with a 14-day free trial — no credit card required!
FareHarbor
FareHarbor is a popular booking management software because it appeals to tour operators at all growth stages with its robust toolset and subscription-free pricing model — allowing businesses to join the platform and learn the system without upfront costs.
The platform offers a comprehensive feature set comparable to Bókun, with intuitive navigation and user-friendly functionality. Users consistently praise FareHarbor for its ease of use and customer support: the platform is straightforward to set up and navigate, and its support team is available to assist with questions or technical issues.
The primary drawback is FareHarbor’s higher booking fees and those potential impacts on conversion rates. The platform charges variable booking fees based on tour rates and location, and passes fees to customers during checkout.
While fees historically ranged up to 6%, some operators now report fees as high as 8%, with even higher rates for international transactions. Steep booking fees can deter potential customers, and many tour operators have reported a decrease in sales after implementing FareHarbor.
The general rule of thumb when considering FareHarbor is to think about your tour pricing and how additional fees may affect overall costs and customer booking experiences. Before committing to the platform, contact FareHarbor directly to discuss specific rates and fees.
Features
- Website-building services — FareHarbor charges an extra fee for this service
- Online booking widget
- Customisable booking calendar
- Connections with OTAs & channel management
- Reseller network
- Product management
- Availability management
- Staff management
- Native POS
- Integrations with Stripe
- Customer portals
- Fast check-in features & online waiver tools
- Options to sell memberships
- Reporting
- Mobile apps
Partnerships & Integrations
FareHarbor is a Booking.com brand and GetYourGuide connectivity partner. The platform also connects with all major OTAs (as listed above).
FareHarbor also offers the FareHarbor Distribution Network (FHDN) — this program connects tour operators with an extensive network of affiliates and resellers. The FHDN includes partnerships with niche and local online travel agencies, travel bloggers, influencers, and other tour and activity operators.
Operators pay a 20% commission on bookings made through the program, with FareHarbor handling all commission transfers between parties.
FareHarbor’s booking solution also offers FareHarbor Connect, which integrates with hotels and concierge desks, allowing them to book directly into your real-time availability.
Tour operators can also become affiliates, opening the opportunity to earn passive income by selling other operators’ experiences on their websites and in confirmation emails.
Pricing
FareHarbor charges travellers a variable booking fee (up to 8%) at checkout. They also charge a merchant service fee of 1.9%, plus 30¢ per ticket.
FareHarbor also charges fees to use its website-building service. The starting cost is $5K annually, but FareHarbor also offers SEO services for an additional $2.2K or $5K per year.
Learn more about FareHarbor pricing.
User Reviews, Pros, & Cons
FareHarbor users praise the platform for its:
- Responsive customer service. Reviews highlight its “kind, quick, and smart” support team that typically resolves issues within 24 to 36 hours.
- User-friendly functionality. Users appreciate the intuitive dashboard, which provides a beautiful overview of the day, week, and month, offering clear visibility into scheduled activities and resource allocation.
- Growth-promoting tools. Many operators report they’ve “grown exponentially” since implementing FareHarbor, with several mentioning significant increases in direct bookings and website conversion rates.
However, users also note drawbacks:
- High booking fees, as mentioned above. The variable fee structure is frequently cited as the highest in the industry, which can impact profitability — especially for growing businesses.
- Limited reseller network value. Some operators note they didn’t find value in the FareHarbor Distribution Network and question how well it generates business.
- Integration challenges. Users report challenges setting up and maintaining integrations.
Learn More About FareHarbor
Find FareHarbor reviews on G2 or Capterra, or visit FareHarbor’s website here.
Read more: Best FareHarbor alternatives comparison guide
Rezdy
Rezdy is also a common name because it caters to teams of all sizes and works with tour operators worldwide. The brand also recently merged with Checkfront and Regiondo to expand its reach further.
While Rezdy consistently earns positive reviews for its competitive feature set and reliable customer service, the platform struggles to provide strong value for money compared to alternatives.
Rezdy charges high subscription fees, with booking fees on top. Rezdy’s booking fees aren’t the highest, (3% fees across all plans), but when you add those costs on top of the monthly subscription, you’re paying a pretty penny each month (for the same features and benefits as Bókun or FareHarbor).
For most tour operators seeking cost-effective solutions with comparable functionality, alternatives like Bókun or even FareHarbor often deliver a better value — making Rezdy difficult to recommend from a purely financial perspective.
Features
- One-click website builder
- Online booking engine
- Connections with OTAs & channel management
- Reseller network
- Product management
- Reservation management
- Live availability
- Automated customer communications
- RezdyPay — Rezdy’s native payment gateway — and integrations with solutions like Stripe, PayPal, Google, and Apple Pay
- Integrations & API
- Reporting
- Mobile apps
Partnerships & Integrations
Rezdy prides itself on being a standalone solution, not backed by any big brand. They only tout a connectivity partnership with GetYourGuide.
In addition, Rezdy connects with many OTAs and offers a reseller network, but it does not provide any exclusive benefits when exploring OTAs (another reason it’s not a great value).
Pricing
Rezdy offers three paid plans, each with a 21-day free trial for new customers:
- Foundation ($49/month + 3% booking fee): A starter plan with basic features for direct bookings and OTA sales. Offline and agent bookings cost $1 each.
- Accelerate ($99/month + 3% booking fee): Rezdy’s most popular plan (comparable to Bókun’s START plan), with advanced tools to sell online and manage operations. Offline and agent bookings cost 85¢ each.
- Expansion ($249/month + 3% booking fee): An enterprise-level plan with API and webhook access — ideal for teams needing deeper booking system customisations. Offline and agent bookings cost 70¢ each.
User Reviews, Pros, & Cons
Rezdy earns positive reviews for a few strengths:
- Automation capabilities. Users report a significant reduction in time spent on booking management and fewer errors since implementing the system. The automated processes, like payment reminders and availability management, are particularly valued.
- User interface and experience. The platform is frequently described as “incredibly well-made” with an easy-to-set-up and navigate interface.
- Reporting functionality. Operators appreciate Rezdy’s reporting features because they provide a clear visualisation of business performance and year-over-year growth.
However, users consistently mention these limitations:
- High pricing. As mentioned, Rezdy is expensive and not an excellent value for money — and other users agree.
- Limited payment integrations. International operators note a lack of payment integration for their regions.
- Multi-currency limitations. Despite advertising itself as a global brand, long-term Rezdy users say the platform needs improved multi-currency support to better support international markets and price tours in local currencies.
- Implementation complexity. Some users find setup and training a bit tricky without their team due to the platform’s technical nature.
Learn More About Rezdy
Find Rezdy reviews on G2 or Capterra, or visit Rezdy’s website for more information.
Read more: Best Rezdy alternatives comparison guide
Bókun vs. FareHarbor vs. Rezdy — Making the choice
When comparing Bókun with FareHarbor and Rezdy’s booking platforms, users choose us for several reasons:
- We offer straightforward pricing (no guessing games) and a better value for money.
- Our platform is user-friendly and budget-friendly, so anyone can join.
- Bókun is highly scalable, so once you’re started in our system, it grows with you — no complex migrations later.
- We’re part of the Tripadvisor family, with leading OTA partnerships, to help our customers succeed when exploring online sales channels.
- We offer a range of solutions to support various tour operators and teams. Everybody can find what they need.
- We earn top rankings on review sites in all categories. Our platform delivers exceptional benefits, and our team is handy to help anytime you need.
We know we sound biased, but don’t just take our word for it. Test Bókun yourself with a 14-day free trial.
Tour operators interested in FareHarbor and Rezdy often consider Peek Pro, Trekksoft, Xola, and other similar options. You can learn more about those names in our related reads below: