We’re excited to announce our partnership with PaxFlow and be the first in the industry to exclusively offer a freemium version of PaxPortal to all Bókun PRO operators!
Used by tour operators around the world,
PaxPortal is a fast and flexible customer self-service portal targeted at post-booking support where customers can quickly and easily manage their bookings on their own. With the help of PaxPortal, tour operators have seen a savings of up to 60% of their time originally spent on manually attending to similar customer requests!
Yes, that’s right. No strings attached. As part of our partnership, all Bókun Pro customers can have exclusive access to PaxPortal Free at no added cost. Start including PaxPortal in all of your post-booking customer touchpoints today.
Your customer support folks will thank you for this. While you’re already using Bókun to be more efficient, the introduction of PaxPortal to your business can make it even better. Instead of spending a great deal of time handling small repetitive requests, PaxPortal frees up that time for you to tackle more complicated, time-sensitive tasks or even upselling opportunities!
Having the most accurate and up-to-date booking and customer information will also help tremendously in operations.
Offering a customer self-service portal can help to elevate the customer experience of your guests between the time they book and the time they arrive.
Using PaxPortal, your customers can conveniently make changes to their bookings anytime and anywhere without having to send a request in and wait for a response a few hours or even days later.
And it’s not just that. All information get updated in your Bókun system so you can manage the operations more seamlessly from one place, delivering the smoothest customer experience possible!
Setting up is extremely simple. Install PaxPortal from the Bókun App Store and place your dedicated PaxPortal link onto your website, and in your confirmation emails and ticket fields within Bókun. Your customers can simply click on the link, log in and start managing their bookings from there. No fuss, no hassle, and a great addition to your post-booking operations with Bókun!
At Bókun, we are committed to creating a platform to connect, support and power the experiences ecosystem, and part of that is building high quality connections with our partners for our customers. we’re excited about this new offering with PaxFlow to provide tour operators with the right tools to run and grow their businesses.
Bókun PRO customers can start installing PaxPortal from the Bókun App Store now.
Not a Bókun PRO customer yet? Sign up for your
14-day free trial to get started.
Online Booking Engine • Channel Management
Inventory & Resource Management
B2B Marketplace • Reporting • Websites