It’s Free!
Yes, that’s right. No strings attached. As part of our partnership, all Bókun customers can have exclusive access to PaxPortal Free at no added cost. Start including PaxPortal in all of your post-booking customer touchpoints today.
Save your team tons of time
Your customer support folks will thank you for this. While you’re already using Bókun to be more efficient, the introduction of PaxPortal to your business can make it even better. Instead of spending a great deal of time handling small repetitive requests, PaxPortal frees up that time for you to tackle more complicated, time-sensitive tasks or even upselling opportunities! Having the most accurate and up-to-date booking and customer information will also help tremendously in operations.
Outshine your competition by delivering the best customer service
Offering a customer self-service portal can help to elevate the customer experience of your guests between the time they book and the time they arrive. Using PaxPortal, your customers can conveniently make changes to their bookings anytime and anywhere without having to send a request in and wait for a response a few hours or even days later.
- Access their booking and get an overview of their booked tours
- View booking information like date and time of the tour, traveller information, and meeting point or pick-up location
- Retrieve and download their ticket
- Update their contact details (email and phone number)
- Make changes to the booking such as amending the pickup location, rescheduling the booking, or even requesting for cancellation
And it’s not just that. All information get updated in your Bókun system so you can manage the operations more seamlessly from one place, delivering the smoothest customer experience possible!
