{"id":6830,"date":"2026-01-13T17:01:54","date_gmt":"2026-01-13T17:01:54","guid":{"rendered":"https:\/\/bokunstg.wpenginepowered.com\/how-to-become-a-civitatis-supplier-in-3-simple-steps"},"modified":"2026-02-02T20:50:40","modified_gmt":"2026-02-02T20:50:40","slug":"civitatis-supplier","status":"publish","type":"post","link":"https:\/\/www.bokun.io\/it\/civitatis-supplier","title":{"rendered":"How to Become a Civitatis Supplier in 3 Simple Steps"},"content":{"rendered":"<p>Civitatis.com is the #1 <a href=\"https:\/\/www.bokun.io\/ota-bookings\" target=\"_blank\" rel=\"noopener noreferrer\">online travel agency (OTA)<\/a> across Spanish-speaking markets, from Spain and Mexico to Argentina, Bolivia, Colombia, and beyond. With more than 97k travel experiences over 4k global destinations \u2014 and over 5 million website visitors every month \u2014 it\u2019s one of the most valuable sites for tour operators looking to expand their reach and fill their calendars.<\/p>\n<p>As Civitatis\u2019s top restech partner, we\u2019ve seen just how much business our users win by leveraging their massive audience. We\u2019ve put together this guide to show you how you can do the same: we walk through the steps to apply, explain how to optimise your listings, and discuss how B\u00f3kun makes managing Civitatis bookings effortless.<\/p>\n<p>Our guide includes handy links so you can jump right over to Civitatis and kickstart the application process. Then, if you want to learn more about B\u00f3kun and how it works with Civitatis, we offer a <a href=\"https:\/\/www.bokun.io\/\" target=\"_blank\" rel=\"noopener noreferrer\">14-day free trial<\/a> for you to explore our platform.<\/p>\n<p>Let\u2019s get started!<\/p>\n<h2>Applying as a Civitatis Supplier<\/h2>\n<p>Civitatis makes it easy to join their platform \u2014 all you have to do is complete the <a href=\"https:\/\/www.civitatis.com\/en\/providers\/register?_gl=1*1gut8tx*_up*MQ..*_ga*ODk5MTU4MjgxLjE3Njc3NDg1NDg.*_ga_QJQ54CTKPM*czE3Njc3NDg1NDgkbzEkZzAkdDE3Njc3NDg1NDgkajYwJGwwJGgw*_ga_216706797*czE3Njc3NDg1NDgkbzEkZzAkdDE3Njc3NDg1NDgkajYwJGwwJGgxNjI4NTQ2ODE4)\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">registration request form<\/a>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-6260 aligncenter\" src=\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/01\/civitatis-partners-start-growing.png\" alt=\"Civitatis Partners: Sign up to start growing with Civitatis\" width=\"1999\" height=\"563\" \/><\/p>\n<p>All you need to provide is:<\/p>\n<ol>\n<li>Your name and email address.<\/li>\n<li>Some company information \u2014 like company name, website, address, and tax ID number.<\/li>\n<li>Details about your travel experiences \u2014 destinations where you operate, types of travel services you offer, your category (like activities vs. transfers), cancellation policies, and if you have a booking system.<\/li>\n<\/ol>\n<p>After you submit your application, you\u2019ll hear back from the Civitatis team (typically within two working days).<\/p>\n<p>If you\u2019re approved, you\u2019ll be able to begin building your product listings and receive bookings through Civitatis. If your application isn&#8217;t approved, the Civitatis team will explain why and what you&#8217;d need to adjust before reapplying.<\/p>\n<h2>What Tours &amp; Activities Can You Sell on Civitatis?<\/h2>\n<p>Civitatis promotes a wide range of travel experiences across their platform, including:<\/p>\n<ul>\n<li>Guided tours (<a href=\"https:\/\/www.bokun.io\/sightseeing-booking-software\" target=\"_blank\" rel=\"noopener noreferrer\">sightseeing tours<\/a>, <a href=\"https:\/\/www.bokun.io\/walking-tour-booking-software\" target=\"_blank\" rel=\"noopener noreferrer\">walking tours<\/a>, <a href=\"https:\/\/www.bokun.io\/bike-tour-booking-software\" target=\"_blank\" rel=\"noopener noreferrer\">bike tours<\/a>, <a href=\"https:\/\/www.bokun.io\/booking-software-for-food-tour-companies\" target=\"_blank\" rel=\"noopener noreferrer\">food tours<\/a>)<\/li>\n<li>Day trips and excursions<\/li>\n<li>Water activities (<a href=\"https:\/\/www.bokun.io\/charter-boat-booking-software\" target=\"_blank\" rel=\"noopener noreferrer\">boat tours<\/a>, kayaking, diving)<\/li>\n<li><a href=\"https:\/\/www.bokun.io\/adventure-tour-booking-software\" target=\"_blank\" rel=\"noopener noreferrer\">Adventure activities<\/a> (zip-lining, hiking, ATV tours)<\/li>\n<li>Cultural experiences (museums, cooking classes)<\/li>\n<li><a href=\"https:\/\/www.bokun.io\/wine-tour-booking-software\" target=\"_blank\" rel=\"noopener noreferrer\">Wine tours<\/a> and <a href=\"https:\/\/www.bokun.io\/brewery-tour-online-booking-software\" target=\"_blank\" rel=\"noopener noreferrer\">brewery visits<\/a><\/li>\n<li><a href=\"https:\/\/www.bokun.io\/ticketing-for-visitor-attractions\" target=\"_blank\" rel=\"noopener noreferrer\">Attractions and theme parks<\/a><\/li>\n<li>Multi-day tours<\/li>\n<li>Seasonal events and festivals<\/li>\n<li>Transfer services<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-6285 aligncenter\" src=\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/01\/civitatis-trending-activities-example.jpg\" alt=\"Civitatis Trending Activities: Vatican, Colosseum, NYC, Toledo, Washington D.C., Sistine Chapel, etc.\" width=\"2400\" height=\"1344\" \/><\/p>\n<p>The important thing to mention, though, is that <strong>Civitatis only partners with one provider per activity type in each location<\/strong> \u2014 so if there&#8217;s already a kayaking operator listed in Barcelona, they won&#8217;t add a second one.<\/p>\n<p>This means your offerings need to stand out as the very best in your area to be featured. But the benefit is that if you win that exclusive spot, there&#8217;s zero competition \u2014 you earn all the visibility for that activity type.<\/p>\n<h2>Best Practices for Selling on Civitatis<\/h2>\n<p>Now, to really stand out on Civitatis and consistently win visibility, you should focus on the following when building Civitatis products:<\/p>\n<ul>\n<li><strong>Why your experiences are unique and different. <\/strong>Don&#8217;t just list what you do; explain how you stand out from the competition and why travellers should choose your experiences. Maybe you have exclusive access, local expertise, or a unique angle that competitors don&#8217;t offer.<\/li>\n<\/ul>\n<ul>\n<li><strong>Writing for the traveller (not the algorithm).<\/strong> Describe your travel activities the way you&#8217;d explain them to a friend who&#8217;s visiting your city for the first time. Don\u2019t worry about using the right buzz words and stuffing keywords. Keep it natural and conversational.<\/li>\n<\/ul>\n<ul>\n<li><strong>Attention-grabbing visuals.<\/strong> Use high-quality, clear, professional photos that show real moments from your tours \u2014 capture the experience, not just the location.<\/li>\n<\/ul>\n<ul>\n<li><strong>Compelling descriptions.<\/strong> Write detailed descriptions that highlight what travellers can expect during their time with you. Also remember to include practical details like locations, drop-off or pick-up points, durations, and what to bring.<\/li>\n<\/ul>\n<ul>\n<li><strong>Pricing competitively (but confidently).<\/strong> Research similar offerings in your destination to ensure your pricing is competitive. But remember, you don\u2019t need to have the lowest pricing around; Civitatis customers are looking for quality experiences, not just the cheapest option. While you should price competitively, you shouldn\u2019t undervalue what you offer.<\/li>\n<\/ul>\n<ul>\n<li><strong>Keeping updated availability.<\/strong> This ensures travellers can see current booking information and prevents double bookings and cancellations. Using Civitatis with a booking management system like B\u00f3kun offers real-time availability updates so you don\u2019t have to worry about this.<\/li>\n<\/ul>\n<ul>\n<li><strong>Encouraging customer reviews.<\/strong> Civitatis (and other travellers) want to see that others have had positive experiences with you. You should always <a href=\"https:\/\/www.bokun.io\/how-to-get-more-tripadvisor-reviews\" target=\"_blank\" rel=\"noopener noreferrer\">encourage customers to leave reviews<\/a> \u2014 without being pushy \u2014 during and after their visit with you. Guides should ask for reviews during tours, but you can also display stickers or signs around your business, like at check-in or check-out points, and send review requests after travellers\u2019 visits.<\/li>\n<\/ul>\n<h2>Fees to Sell on Civitatis<\/h2>\n<p>Civitatis operates on a commission-based model \u2014 no enrolment fees, no monthly or annual fees, and no fees to add products \u2014 so they only make money when you do.<\/p>\n<p>They negotiate commission rates individually, so you\u2019re part of that decision-making and can settle on a rate that works for both parties. This approach makes Civitatis accessible for tour operators of all sizes, from small local businesses to larger companies with teams around the globe.<\/p>\n<h2>Benefits of Selling on Civitatis<\/h2>\n<ul>\n<li><strong>You&#8217;re reaching travellers who are ready to book.<\/strong> If you want to reach Spanish-speaking travellers, Civitatis is where they&#8217;re shopping. And while Civitatis dominates Spanish-speaking markets, they&#8217;ve expanded into English, French, Italian, Portuguese, and Chinese. You can attract international travellers without needing to promote your tours across dozens of different platforms.<\/li>\n<\/ul>\n<ul>\n<li><strong>Exclusive visibility.<\/strong> Unlike some OTAs that list multiple suppliers for the same activity, Civitatis carefully selects partners and features only one supplier per product type in each destination. This lets you easily win the business of anybody who\u2019s looking for what you offer, in your area.<\/li>\n<\/ul>\n<ul>\n<li><strong>Strong online presence.<\/strong> Civitatis ranks highly in Google search for thousands of travel-related queries, and they invest heavily in online marketing \u2014 which is how they\u2019re able to garner millions of monthly visitors. When your tour appears on their site, you benefit from their massive reach without spending your own money on ads or SEO.<\/li>\n<\/ul>\n<ul>\n<li><strong>No exclusivity requirements.<\/strong> You&#8217;re not locked into working only with Civitatis. You can also sell through other OTAs, your own website, and partners, and <a href=\"https:\/\/www.bokun.io\/travel-distribution-channels\" target=\"_blank\" rel=\"noopener noreferrer\">diversify your distribution however you want<\/a>.<\/li>\n<\/ul>\n<ul>\n<li><strong>24\/7 customer support.<\/strong> Civitatis\u2019s support team is there for both you and your customers, and they\u2019re available to help around the clock. This means fewer \u201cI\u2019m having trouble booking\u201d emails for your team to manage.<\/li>\n<\/ul>\n<h2>B\u00f3kun <strong>&lt;&gt;<\/strong> Civitatis Connection<\/h2>\n<p>As mentioned, B\u00f3kun is Civitatis\u2019 #1 restech partner \u2014 our platforms work together seamlessly so you can win bookings through Civitatis\u2019s audience and manage back-office operations in B\u00f3kun.<\/p>\n<p>Setting up the connection takes just a few clicks through your B\u00f3kun dashboard \u2014 no technical knowledge required. Once connected, you can use both systems in sync.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-2874 aligncenter\" src=\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/07\/bokun-online-travel-agencies.gif\" alt=\"Online Travel Agencies GIF\" width=\"800\" height=\"382\" \/><\/p>\n<p>Here\u2019s how the integration works:<\/p>\n<ul>\n<li>B\u00f3kun pulls in all bookings you win from Civitatis and displays them in your central calendar (with the bookings you earn from all other sales channels).<\/li>\n<\/ul>\n<ul>\n<li>B\u00f3kun sends real-time availability and inventory back to Civitatis so travellers can see your most current openings and avoid double bookings.<\/li>\n<\/ul>\n<p>Without a connection like this, you&#8217;d have to manage Civitatis as a standalone system \u2014 logging in to check bookings and manually update availability (multiple times per day). The B\u00f3kun integration eliminates all of that; you can manage all bookings in one system, regardless of where they originated or how many channels you&#8217;re selling through.<\/p>\n<p>Our integration is available in both our <a href=\"https:\/\/www.bokun.io\/tour-operator-software\" target=\"_blank\" rel=\"noopener noreferrer\">all-in-one tour operator software<\/a> and our <a href=\"https:\/\/www.bokun.io\/sell\/channel-manager-for-tours-and-activities\" target=\"_blank\" rel=\"noopener noreferrer\">Channel Manager solution<\/a>, so all of our customers can reap the benefits of using B\u00f3kun and Civitatis in tandem.<\/p>\n<h2>Getting Started<\/h2>\n<p><a href=\"https:\/\/www.civitatis.com\/en\/providers\/register?_gl=1*1gut8tx*_up*MQ..*_ga*ODk5MTU4MjgxLjE3Njc3NDg1NDg.*_ga_QJQ54CTKPM*czE3Njc3NDg1NDgkbzEkZzAkdDE3Njc3NDg1NDgkajYwJGwwJGgw*_ga_216706797*czE3Njc3NDg1NDgkbzEkZzAkdDE3Njc3NDg1NDgkajYwJGwwJGgxNjI4NTQ2ODE4%29\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Apply to become a Civitatis supplier<\/a> and start winning bookings from their expansive global audience. Then connect through B\u00f3kun to manage everything in one place. We offer a <a href=\"https:\/\/www.bokun.io\/\" target=\"_blank\" rel=\"noopener noreferrer\">14-day free trial with no credit card required<\/a> \u2014 you can be up and running on both platforms within days.<\/p>\n<p><strong>Related reads: <\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/www.bokun.io\/getyourguide-supplier\" target=\"_blank\" rel=\"noopener noreferrer\">How to become a GetYourGuide supplier<\/a><\/li>\n<li><a href=\"https:\/\/www.bokun.io\/how-to-sell-tours-on-viator\" target=\"_blank\" rel=\"noopener noreferrer\">How to sell tours on Viator<\/a><\/li>\n<li><a href=\"https:\/\/www.bokun.io\/airbnb-experiences-host\" target=\"_blank\" rel=\"noopener noreferrer\">How to host Experiences on Airbnb<\/a><\/li>\n<li><a href=\"https:\/\/www.bokun.io\/tripadvisor-supplier\" target=\"_blank\" rel=\"noopener noreferrer\">How to add your business to Tripadvisor<\/a><\/li>\n<li><a href=\"https:\/\/www.bokun.io\/how-to-get-listed-on-google-things-to-do\" target=\"_blank\" rel=\"noopener noreferrer\">How to get listed on Google Things to do<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Civitatis.com is the #1 online travel agency (OTA) across Spanish-speaking markets, from&#8230;<\/p>\n","protected":false},"author":2,"featured_media":6833,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9,37,40,38],"tags":[443,444,445,446],"class_list":["post-6830","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-channel-management","category-grow-your-bookings","category-increase-revenue","category-otas-and-resellers","tag-become-a-civitatis-supplier","tag-becoming-a-civitatis-supplier","tag-civitatis-supplier","tag-how-to-be-a-civitatis-supplier"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How 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