- \n
- Options to sell tours across multiple channels<\/strong> \u2014 not just your website, but also online travel agencies, partners, and affiliates. This helps customers discover your tours wherever they already<\/em> plan their trips and lets you reach a wider audience.<\/li>\n
- A centralised booking calendar <\/strong>that aggregates reservations from every channel, supports last-minute or in-person bookings, and shows real-time availability to keep everything up to date.<\/li>\n<\/ul>\n
- \n
- Upselling tools <\/strong>to create combo packages, add-ons, and dynamic pricing that increases revenue per booking.<\/li>\n<\/ul>\n
- \n
- Convenient check-in tools <\/strong>to scan tickets, manage manifests, handle departures, and keep tours running on schedule.<\/li>\n<\/ul>\n
- \n
- User-friendly back-office tools <\/strong>for assigning staff, managing schedules, and automating communications like booking confirmations, mobile tickets, review requests, and marketing emails.<\/li>\n<\/ul>\n
Beyond features, walking tour guides should consider ease of use<\/strong> and the cost.<\/strong> Ease of use is pretty self-explanatory, but cost is trickier.<\/p>\n
Pricing models vary widely, with different combinations of subscription fees, booking fees, and transaction fees \u2014 so reading the fine print matters.<\/p>\n
That\u2019s exactly why we created this guide: to simplify your search for the best booking software for walking tour operators. <\/strong>We break down each system’s key features, pricing, and standout details so you can find the best fit for your needs.<\/p>\n
Best Booking Software for Walking Tours<\/strong><\/p>\n
- \n
- B\u00f3kun<\/a><\/li>\n
- Rezgo<\/a><\/li>\n
- Beyonk<\/a><\/li>\n
- TripWorks<\/a><\/li>\n
- Peek Pro<\/a><\/li>\n
- FareHarbor<\/a><\/li>\n
- Checkfront<\/a><\/li>\n
- Rezdy<\/a><\/li>\n<\/ol>\n
To learn more about B\u00f3kun, <\/em>start your 14-day free trial<\/em><\/strong><\/a> (no credit card required).<\/em><\/p>\n
1. B\u00f3kun<\/h2>\n
All-in-one tour operator software for small & scaling walking tour guides<\/h3>\n
![\"B\u00f3kun](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/02\/bokun-homepage.png\")
<\/p>\nWe designed B\u00f3kun with every tool tour guides need to manage operations and drive sustainable growth. Our all-in-one tour operator software<\/a> checks all of the boxes above with:<\/p>\n
- \n
- Online booking widgets and website builders to create a bookable site<\/li>\n
- Channel management and integrations with 50+ global OTAs<\/li>\n
- The industry\u2019s largest in-built partner marketplace \u2014 over 27k travel industry businesses \u2014 to expand your distribution network<\/a><\/li>\n
- Referral tracking to earn bookings from affiliates<\/li>\n
- A centralised booking calendar with real-time availability<\/li>\n
- Robust product and resource management tools to build professional listings, create tour packages, and offer add-ons with experiences<\/li>\n
- A native CRM to organise contacts, automate emails, and power retargeting campaigns<\/li>\n
- Self-service customer portals for easy booking management<\/li>\n
- Mobile tickets and ticket-scanning tools via B\u00f3kun\u2019s mobile apps<\/li>\n
- Back-office tools to manage staff schedules, keep teams aligned, and report on performance<\/li>\n<\/ul>\n
Our system is part of the Tripadvisor<\/a> and Viator<\/a> software family \u2014 all three platforms work together to help you get discovered by global audiences, strengthen your online presence, and drive new bookings. We also offer exclusive partnerships and integrations with GetYourGuide<\/a>, Google Things to do<\/a>, and Airbnb<\/a>, giving our customers valuable perks when selling walking tours on these channels.<\/p>\n
B\u00f3kun is one of the most highly-rated solutions on review sites like G2 and Capterra \u2014 with an exceptional 4.7-star rating<\/a> \u2014 for our comprehensive toolkit, ease of use and setup, helpful customer service, and value for money.<\/p>\n
While users love our feature set, they stay because of our pricing philosophy: powerful tools shouldn’t require premium budgets. We built B\u00f3kun to be accessible for all tour operators, especially smaller teams that need to accelerate growth without high fees eating into every booking.<\/p>\n
That\u2019s why we pack all of our core features into our START plan for only $49\/month, and we offer the industry\u2019s lowest booking fees<\/strong><\/a> at 1.5%. Anyone can get started, grow at their own pace, and scale without penalty. B\u00f3kun evolves with you.<\/p>\n
In the following sections, we\u2019ll review our core features so you can get a sneak peek at what B\u00f3kun offers. We also provide a 14-day risk-free trial<\/a> so you can test the platform before committing.<\/p>\n
B\u00f3kun\u2019s tools to create a booking website<\/h3>\n
B\u00f3kun provides flexible tools to enable direct online bookings \u2014 from an existing site or a brand new one.<\/p>\n
Our online booking engine widgets work with almost any website builder, and we offer multiple styles \u2014 Book Now buttons<\/a>, calendar views, product lists, and product overviews \u2014 so you can embed them across your site and give customers a variety of ways to start the booking process.<\/p>\n
![\"Historic](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2025\/11\/historic-la-jolla-walking-tours-homepage.jpg\")
<\/p>\nFor teams who still need a website or want to design a new one, B\u00f3kun includes a native website builder<\/a>. You can choose from several templates<\/a>, and our user-friendly drag-and-drop editing tools let you design a professional website in just a few hours.<\/p>\n
Our sites are desktop- and mobile-friendly by default, and they already include booking widgets throughout (though you can customise these and add more).<\/p>\n
![\"Select](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/07\/bokun-select-website-template.png\")
<\/p>\nRead more: <\/strong>How to create a booking website<\/a><\/p>\n
We also provide a variety of advanced website tools so you can truly make the site your own. You can add custom CSS, create new pages, publish blog posts, and build out deeper optimisation strategies. (For more best-practice tips, check out our post on tour operator SEO<\/a>.)<\/p>\n
To offer even more savings, we also cover the cost of securing your website domain and publishing your site online.<\/p>\n
You can read more about driving direct bookings in our guides below:<\/p>\n
- \n
- 8 ways to increase direct website bookings<\/a><\/li>\n
- How to add a booking system to your website<\/a><\/li>\n
- Best tour booking plugins for WordPress<\/a><\/li>\n<\/ul>\n
B\u00f3kun\u2019s tools to simplify online payments<\/h3>\n
B\u00f3kun lets you serve customers worldwide by integrating with dozens of online payment processing tools, so everyone can find an option available in their region and complete checkout with ease.<\/p>\n
Our site connects with:<\/p>\n
- \n
- Apple Pay<\/li>\n
- Google Pay<\/li>\n
- PayPal<\/li>\n
- Stripe<\/li>\n
- Worldpay<\/li>\n
- Braintree<\/li>\n
- Rapyd<\/li>\n
- Klarna<\/li>\n
- And more<\/li>\n<\/ul>\n
You can pick and choose the providers you wish to connect with and offer multiple checkout options so customers can pick what works best for them.<\/p>\n
B\u00f3kun\u2019s growth drivers: OTA connections, Marketplace & Referral Tracking<\/h3>\n
To help you reach audiences worldwide, B\u00f3kun offers a wide range of growth drivers designed to expand your customer base and increase tour bookings<\/a>.<\/p>\n
For starters, B\u00f3kun provides extensive OTA integrations, letting you sell walking tours on the platforms travellers already use to research holiday destinations: Viator, GetYourGuide, Google Things to do, Airbnb, Expedia, Headout, Hotelbeds, TourRadar, Trip.com, Klook, Civitatis, Tiqets, and many more.<\/p>\n
We also integrate with niche and region-specific OTAs, so you can list your tours on sites tailored to your location or activity type. This helps you reach more targeted audiences \u2014 people already interested in your services or planning travel to your area.<\/p>\n
We don\u2019t limit the number of OTAs you can integrate; you can add or remove sales channels anytime through the Sales Tools<\/strong> tab.<\/p>\n
![\"Online](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/07\/bokun-online-travel-agencies.gif\")
<\/p>\nNext, our Marketplace<\/a> lets you form partnerships with other businesses in the travel and tourism industry. You can find partners to resell your walking tours or resell others\u2019 experiences for a commission. Our platform even includes tools to create packages with partners<\/a>.<\/p>\n
The Marketplace includes such a wide variety of businesses that every tour operator can find partners that complement their offerings. You\u2019ll find travel agents<\/a>, destination management companies, transportation services, accommodation providers (hotels, resorts, B&Bs), attractions, educational institutions, and other tour and activity providers like yourself. You\u2019re automatically added to the network when you join B\u00f3kun.<\/p>\n
We\u2019ve also built B\u00f3kun with partner and contract management tools to facilitate these connections. You can manage outreach and contract negotiations within our system.<\/p>\n
B\u00f3kun centralises all communications and contracts in one hub so you can keep an eye on your active partnerships. Our system even sends renewal notifications so you can renew, renegotiate, or end contracts and continually refine your distribution network.<\/p>\n
Lastly, B\u00f3kun\u2019s Referral Tracking<\/a> lets you form partnerships outside of the B\u00f3kun Marketplace and work with affiliates who can earn tour bookings on your behalf<\/a>. You can partner with virtually any business or professional \u2014 travel bloggers, social media influencers, tourism boards, DMCs, travel agencies, nearby businesses, and more. We provide all the tools to add affiliates to your network, set commission rates, and track performance.<\/p>\n
Learn how B\u00f3kun customers use these growth drivers to level up in our case studies below:<\/p>\n
- \n
- How Venice Tours achieved a 400% revenue increase through the B\u00f3kun Marketplace<\/a><\/li>\n
- How Tour Marbella pulls 54% of their bookings via B\u00f3kun Marketplace connections<\/a><\/li>\n
- How Mega Zipline Iceland adds sales channels and revenue streams with 100+ Marketplace contracts <\/a><\/li>\n<\/ul>\n
B\u00f3kun\u2019s booking calendar & real-time availability management<\/h3>\n
The B\u00f3kun booking calendar lets you manage all walking tour reservations in one place and get a bird\u2019s-eye view of your schedule. It pulls in bookings from your website, OTAs, partners, and affiliates and automatically updates availability across all connected channels as you earn new bookings.<\/p>\n
![\"Booking](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/07\/booking-calendar-2026.gif\")
<\/p>\nThe booking calendar is super intuitive and easy to use. You can:<\/p>\n
- \n
- See all bookings in a unified view<\/li>\n
- Modify bookings<\/li>\n
- Update availability on the fly<\/li>\n
- Close out specific dates or tour times<\/li>\n
- Assign guides to tours<\/li>\n<\/ul>\n
This calendar serves as the source of truth, so any changes made here are automatically reflected across all connected calendars and sites.<\/p>\n
B\u00f3kun\u2019s Experience module: product, resource & pricing management<\/h3>\n
The Experiences<\/strong> module houses all the tools you need to manage your walking tours and design stunning listings. Best of all, the product builder walks you through the process step-by-step, so it\u2019s easy.<\/p>\n
![\"Give](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/07\/bokun-experience-descriptive-name.png\")
<\/p>\nIn the screenshot above, you can see all the fields you\u2019ll complete when creating a walking tour listing. You\u2019ll set the duration, add pick-up or drop-off locations, build a detailed itinerary and description, upload images and videos from past tours, add \u201cwhat to bring\u201d details for day-of experiences, and more.<\/em><\/p>\n
You can also link Tripadvisor to automatically feed your reviews <\/strong>onto your website.<\/p>\n
Our system lets you offer add-ons for each experience: merchandise, food and beverages, souvenir photo packages, whatever you like!<\/p>\n
You can even create combo packages to offer customers more comprehensive experiences. Just select the products you want to bundle, then choose \u201cCreate combo package.\u201d <\/strong><\/p>\n
Then, our system walks you through managing the fine details of experiences, you\u2019ll:<\/p>\n
- \n
- Create availability rules<\/strong> \u2014 select the days and times tours are available, add booking cutoffs, and specify minimum and maximum capacities.<\/li>\n<\/ul>\n
- \n
- Add pricing<\/strong> \u2014 create pricing categories, add rates for private tours, or enable bulk discounts.<\/li>\n<\/ul>\n
- \n
- Set dynamic pricing rules<\/strong> \u2014 let B\u00f3kun optimise tour rates by increasing or decreasing pricing based on predefined conditions. For example, you can tell B\u00f3kun to offer discounts during slow seasons or for those who book early, or increase pricing as you\u2019re nearing tour capacities or when tours are booking out quickly.<\/li>\n<\/ul>\n
- \n
- Add required resources per experience<\/strong><\/a> \u2014 specify any vehicles, equipment, or staff you need to run your tours. This works in tandem with our availability management to ensure you have all of the stops in place to run your walking tours.<\/li>\n<\/ul>\n
- \n
- Specify resource allocation rules<\/strong> \u2014 optimise resource utilisation by determining how resources are allocated. Our system supports a variety of rules \u2014 not used, manual, shared (round robin), shared (orderly), sticky, and private \u2014 and lets you combine rules.<\/li>\n<\/ul>\n
B\u00f3kun\u2019s CRM & customer management tools<\/h3>\n
B\u00f3kun\u2019s CRM comes in handy to manage customer communications and ensure you never miss an email.<\/p>\n
It works by collecting all customer information (such as names, email addresses, and phone numbers) when they contact you or begin the booking process. It automatically saves all customers in an organised contact book for you. It even keeps a log of their booking history, so you can see which walking tours they have reserved.<\/p>\n
When customers book, the system dispatches booking confirmations, mobile tickets, reminders before tours, and follow-ups to all attendees. This ensures that bookings are confirmed and everyone has what they need for day-of experiences, without you having to send a dozen and one emails manually.<\/p>\n
We take things a step further with email templates that support all of your email marketing campaigns<\/a>. You can customise and schedule abandoned cart recoveries, review requests, discounts, product announcements, and more. You can also save additional templates in our system to power all email campaigns.<\/p>\n
Read more: <\/strong>What\u2019s the best CRM for tour operators?<\/a><\/p>\n
B\u00f3kun also offers several tools to improve the customer experience, including:<\/p>\n
- \n
- Self-service portals<\/strong> where travellers can view, modify, or cancel bookings with ease. If anything changes, B\u00f3kun automatically updates your calendar and sends a new confirmation email.<\/li>\n<\/ul>\n
- \n
- Mobile apps for guides<\/strong> to manage departures. They can access manifests, see who\u2019s scheduled to arrive, check customers in, and monitor no-shows.<\/li>\n<\/ul>\n
- \n
- Ticket scanning<\/strong> to streamline check-in. Guides can set up multiple check-in points and quickly scan tickets to confirm arrivals.<\/li>\n<\/ul>\n
B\u00f3kun\u2019s back-office tools to automate admin work<\/h3>\n
Now, we\u2019ve already covered staff scheduling, the CRM, and email automation, but B\u00f3kun also gives you another powerful operational tool: business intelligence reporting<\/strong>.<\/p>\n
Our reporting suite lets you analyse performance across any timeframe \u2014 weeks, months, quarters, or years \u2014 and break down bookings by sales channel, partner, affiliate, or product.<\/p>\n
Want to know which OTAs drive the most revenue? Which tours sell out fastest? When to staff up for peak season? <\/em>The answers are all right there.<\/p>\n
You can also dig into customer demographics to understand who’s booking with you \u2014 families, solo travellers, couples, or groups \u2014 so you can tailor your offerings and marketing accordingly.<\/p>\n
All of this data helps guide your growth strategies<\/strong> and identify areas for improvement.<\/p>\n
You can see which OTAs or tours bring in the most bookings and focus your energy there \u2014 add more time slots, promote those experiences more heavily, whatever makes sense. Notice you’re getting mostly groups rather than solo travellers? Offer group discounts or adjust your marketing to lean into it.<\/p>\n
And when something isn\u2019t performing, the data helps you figure out why. Maybe certain OTAs just don’t reach your target customers. Maybe reviews are highlighting issues you can fix. Either way, you’re making decisions based on real information instead of guesswork.<\/p>\n
B\u00f3kun packages & pricing<\/h3>\n
All of the features discussed above are included in our START plan <\/strong>for $49\/month <\/strong>with 1.5% booking fees. <\/strong>We waive B\u00f3kun booking fees on Viator reservations<\/strong>, and we never charge for adding offline bookings to the system.<\/p>\n
We also offer solutions to support you as you scale:<\/p>\n
- \n
- The <\/strong>B\u00f3kun App Store<\/strong><\/a>,<\/strong> where you can access additional modules and integrations to extend your core toolkit.<\/li>\n
- The PLUS plan<\/strong>, which includes everything in START plus agent portals.<\/li>\n
- The PREMIUM plan<\/strong>, which unlocks subvendor management.<\/li>\n<\/ul>\n
Both PLUS and PREMIUM plans include dedicated onboarding and a yearly strategy call with a B\u00f3kun expert to ensure the system is optimised for your current growth goals.<\/p>\n
Ready to give B\u00f3kun a test run? <\/em>Start your 14-day free trial.<\/em><\/strong><\/a><\/p>\n
2. Rezgo<\/h2>\n
![\"Rezgo](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/11\/rezgo-homepage.png\")
<\/p>\nRezgo<\/a> is a popular online booking system brand that serves a variety of industries and professionals, including tour and activity operators. Its tour operator software includes the whole gamut of features to manage operations and drive growth, from tools to enable direct website bookings to reseller networks and upselling tools. It also boasts a unique feature that lets you partner with concierge services and earn bookings through those professionals\u2019 clientele.<\/p>\n
Rezgo earns a stellar 4.7-star rating, with users consistently calling out its ease of use and helpful customer support team. It is most popular among small and mid-sized businesses that need a simple solution to transition to online booking software. It\u2019s also a go-to for teams that require an in-built digital waiver solution since Rezgo includes this in its core offerings.<\/p>\n
While Rezgo packs in a variety of tools to support tour operators, reviews suggest it’s limited in several areas. For example, users note the online booking widget only works with WordPress; if your site is hosted through another platform, you\u2019ll need to switch and design a new site with Rezgo\u2019s website builder. Reviewers also say that they wish Rezgo integrated with more OTAs and online payment processing tools, suggesting limitations in those areas.<\/p>\n
Overall, Rezgo is a nice starter solution for walking tour operators, but reviews seem to indicate that growing teams need a more built-out system.<\/p>\n
Read Rezgo reviews here.<\/em><\/a><\/p>\n
Features<\/h3>\n
- \n
- Website builder<\/li>\n
- Online booking widgets (for WordPress sites)<\/li>\n
- Open API to develop custom online booking solutions<\/li>\n
- Customisable booking calendar<\/li>\n
- Connections with OTAs & channel management<\/li>\n
- Reseller network<\/li>\n
- Concierge services (to support concierge relationships)<\/li>\n
- Live & dynamic availability<\/li>\n
- Resource management to monitor equipment availability<\/li>\n
- Flexible pricing tools & multi-currency features<\/li>\n
- Options to sell gift cards & merchandise<\/li>\n
- Integrations with popular payment gateways (e.g., Stripe & PayPal)<\/li>\n
- Native POS<\/li>\n
- Invoice management<\/li>\n
- Guest waivers<\/li>\n
- Fast check-in tools, like mobile tickets<\/li>\n
- Reporting<\/li>\n<\/ul>\n
Pricing<\/h3>\n
Rezgo charges a 4.9% booking fee for online reservations and a 0.9% fee for POS bookings.<\/p>\n
Read more:<\/strong> Best Rezgo alternatives<\/a><\/p>\n
3. Beyonk<\/h2>\n
![\"Beyonk](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2025\/02\/beyonk-homepage-v2.png\")
<\/p>\nBeyonk<\/a> is a popular tour booking system for UK-based teams<\/a>. The platform earns an impressive 4.9-star rating on review sites, and it includes just about everything tour operators need to run a well-oiled operation.<\/p>\n
Users appreciate Beyonk\u2019s many growth drivers: OTA connections, an in-built reseller marketplace, affiliate codes, upselling tools, dynamic pricing, and marketing integrations. It also provides tour operators with the option to host free events, which is particularly appealing to smaller teams looking to attract more potential customers.<\/p>\n
Reviewers suggest the platform is easy to learn and set up (as Beyonk earns 4.8 stars for ease of use), and it supports teams both big and small. However, some reviews suggest an initial learning curve, saying it can be hard to build products or set up certain integrations. They also note that Beyonk doesn\u2019t sync with Viator, which can be a major drawback for teams looking to sell tours there.<\/p>\n
We should also note that Beyonk is the sister brand of <\/em>BookingHound<\/em><\/a> \u2014 an online booking system for larger teams managing high-volume ticket sales. This solution offers a few more advanced tools than Beyonk (capacity management, waitlisting, options to sell memberships and merchandise, and abandoned cart retargeting). You may consider upgrading to BookingHound as you scale. <\/em><\/p>\n
Read more Beyonk reviews here<\/em><\/a> & <\/em>BookingHound reviews here<\/em><\/a>.<\/em><\/p>\n
Features<\/h3>\n
- \n
- Online booking widget<\/li>\n
- Custom checkout workflows<\/li>\n
- Channel management & OTA connections<\/li>\n
- Reseller marketplace<\/li>\n
- Tools to manage online or in-person payments<\/li>\n
- Options to cross-sell products & offer add-ons<\/li>\n
- Options to sell gift cards & issue discount codes<\/li>\n
- Dynamic pricing<\/li>\n
- Options to offer free events<\/li>\n
- Automated customer communications<\/li>\n
- Content management system (CMS)<\/li>\n
- Affiliate codes<\/li>\n
- Reporting<\/li>\n
- Analytics tools from Meta and Google<\/li>\n<\/ul>\n
Also available in Beyonk:<\/strong><\/p>\n
- \n
- ePOS system<\/li>\n
- Staff & schedule management<\/li>\n
- Zapier integrations<\/li>\n<\/ul>\n
Only available in BookingHound:<\/strong><\/p>\n
- \n
- Online ticketing tools<\/li>\n
- Capacity management system & waitlisting tools<\/li>\n
- Options to sell memberships or season tickets<\/li>\n
- Options to sell merchandise<\/li>\n
- Customer self-service portals<\/li>\n
- Questionnaires<\/li>\n
- Abandoned cart retargeting<\/li>\n<\/ul>\n
Pricing<\/h3>\n
Beyonk<\/strong> charges a 4% booking fee for each reservation. Tour operators can cover this or pass it to travellers. There are no subscription fees here.<\/p>\n
BookingHound<\/strong> charges $38\/month and 4% booking fees.<\/p>\n
Read more: <\/strong>Best Beyonk & BookingHound alternatives comparison guide<\/a><\/p>\n
4. TripWorks<\/h2>\n
![\"TripWorks](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2025\/06\/tripworks-homepage.png\")
<\/p>\nTripWorks<\/a> is a popular tour booking software for fast-growing and larger teams. It offers numerous tools to organise and streamline operations, and packs in impressive growth drivers to help push continued growth.<\/p>\n
TripWorks also earns a glowing 4.9-star rating; users say the platform is packed with helpful features and is user-friendly, with a modern look and feel. They also say customer service responds quickly if you ever have questions or need help with the system.<\/p>\n
One notable downside here is that TripWorks only integrates with three online payment processors: Stripe, Apple Pay, and Google Pay. So, tour companies serving global customers may not be able to provide convenient checkout options for all travellers.<\/p>\n
The bigger consideration is TripWorks’ fee structure<\/a>. They charge 6% online booking fees plus a 2.9% + 30\u00a2 transaction fee per booking \u2014 that’s nearly 9% off the top of every sale. For operators running higher-priced tours, those fees add up fast and can seriously eat into margins.<\/p>\n
Find more TripWorks reviews here.<\/em><\/a><\/p>\n
Features<\/h3>\n
- \n
- Online booking widgets<\/li>\n
- Reservation management<\/li>\n
- Connections with OTAs & channel management<\/li>\n
- Reseller network<\/li>\n
- Product management<\/li>\n
- Availability management<\/li>\n
- Marketing tools & integrations with marketing software<\/li>\n
- Dynamic pricing<\/li>\n
- Native POS<\/li>\n
- Integrations with Apple Pay & Google Pay<\/li>\n
- Options to sell gift cards & vouchers<\/li>\n
- Digital waivers<\/li>\n
- Reporting<\/li>\n<\/ul>\n
Pricing<\/h3>\n
TripWorks charges a 6% online booking fee; tour operators can choose to cover this or pass it on to travellers at checkout. TripWorks also charges a 2.9% + 30\u00a2 transaction fee per booking.<\/p>\n
Read more: <\/strong>Best alternative to Tripworks comparison guide<\/a><\/p>\n
5. Peek Pro<\/h2>\n
![\"Peek](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/07\/peek-pro-homepage-2026.png\")
<\/p>\nNext on our list is Peek Pro<\/a> \u2014 a highly advanced tour operator software with a multitude of tools to support scalability. Peek packs in OTAs, a reseller network, marketing tools, multi-currency support, and options to sell memberships, bundles, and add-ons. It also offers Peek Capital, a network that helps tour operators secure business financing through Peek\u2019s VC partners.<\/p>\n
Peek is often featured in tour operator software reviews because it\u2019s a top-rated system (4.7 stars), with users loving its ease of use, intuitive user experience, and robust functionality.<\/p>\n
But dig into those reviews and you’ll find they’re all over the map. While some operators have great experiences, others report serious issues: steep learning curves, system glitches that cause website downtime, unresponsive customer support, and \u2014 most concerning \u2014 complaints about Peek withholding funds with no clear timeline for payout.<\/p>\n
On top of the mixed reliability, Peek charges some of the highest booking fees in the industry, ranging from 6% to 8%. Between the risk factors and the premium pricing, it’s worth doing your homework before committing to this booking platform.<\/p>\n
Check out more Peek Pro reviews here.<\/em><\/a><\/p>\n
Features<\/h3>\n
- \n
- Online booking widgets<\/li>\n
- Customisable booking calendar<\/li>\n
- Reservation management<\/li>\n
- Integrations with OTAs & channel management tools<\/li>\n
- Availability & staff management<\/li>\n
- Options to sell memberships, add-ons, bundles, gift cards & vouchers<\/li>\n
- Marketing tools (including customer retargeting)<\/li>\n
- Dynamic pricing<\/li>\n
- Fast check-in features, including digital waivers, Kiosk mode & ticket scanning<\/li>\n
- Customer portals<\/li>\n
- Peek reseller network<\/li>\n
- Peek Capital (to apply for loans)<\/li>\n
- Inventory management<\/li>\n
- Native POS<\/li>\n
- Multi-currency support<\/li>\n
- Integrations with online payment processors<\/li>\n
- Reporting<\/li>\n
- Mobile apps<\/li>\n<\/ul>\n
Pricing<\/h3>\n
Peek Pro charges variable booking fees of up to 6% and 8%.<\/p>\n
Read more: <\/strong>Best Peek Pro alternatives comparison guide<\/a><\/p>\n
6. FareHarbor<\/h2>\n
![\"FareHarbor](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/07\/fareharbor-homepage.png\")
<\/p>\nFareHarbor<\/a> is a well-known, long-standing name in the tour operator software space, as a Booking.com brand with over a decade of experience working with tour businesses of all sizes. We include FareHarbor on our list because you’ll definitely run into it when comparing walking tour booking software \u2014 but it\u2019s not one of our top recommendations because it can be pretty expensive to make full use of the platform.<\/p>\n
FareHarbor offers all of the features you\u2019d expect from a high-quality tour operator software: tools to enable online bookings, sell tours across platforms, and manage back-office operations. However, not everything under its hood is free to use<\/a>. For example:<\/p>\n
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- FareHarbor takes a 20% commission for any booking you earn through its distribution network.<\/li>\n
- They charge $5k (or $499\/month) for their website-building service, and they never hand over ownership of your site. If you decide to leave FareHarbor, you must forfeit that investment.<\/li>\n
- They charge $5k or $2k annually (depending on the package) to use their website SEO services.<\/li>\n<\/ul>\n
In addition, FareHarbor charges high booking fees \u2014 variable, up to 6% and 8%. Variable fees are unpredictable and can change from booking to booking without a clear explanation. Reviews consistently mention fees landing on the higher end, regardless of what’s being booked.<\/p>\n
All in all, FareHarbor doesn\u2019t offer great value for money. It used to be a beloved system, but now they nickel-and-dime you.<\/p>\n
Read FareHarbor reviews here.<\/em><\/a><\/p>\n
Features<\/h3>\n
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- Website-building services<\/a> \u2014 FareHarbor charges an extra fee for this service <\/em><\/li>\n
- Online booking widget<\/li>\n
- Customisable booking calendar<\/li>\n
- Connections with OTAs & channel management<\/li>\n
- Distribution network (FHDN)<\/a><\/li>\n
- Product management<\/li>\n
- Availability management<\/li>\n
- Staff management<\/li>\n
- Native POS<\/li>\n
- Integrations with Stripe<\/li>\n
- Customer portals<\/li>\n
- Fast check-in features & online waiver tools<\/li>\n
- Options to sell memberships<\/li>\n
- Reporting<\/li>\n
- Mobile apps<\/li>\n<\/ul>\n
Pricing<\/h3>\n
FareHarbor charges travellers a variable booking fee (as high as 8%) at checkout.<\/p>\n
Read more:<\/strong><\/p>\n
- Website-building services<\/a> \u2014 FareHarbor charges an extra fee for this service <\/em><\/li>\n
- The PLUS plan<\/strong>, which includes everything in START plus agent portals.<\/li>\n
- The <\/strong>B\u00f3kun App Store<\/strong><\/a>,<\/strong> where you can access additional modules and integrations to extend your core toolkit.<\/li>\n
- Ticket scanning<\/strong> to streamline check-in. Guides can set up multiple check-in points and quickly scan tickets to confirm arrivals.<\/li>\n<\/ul>\n
- Mobile apps for guides<\/strong> to manage departures. They can access manifests, see who\u2019s scheduled to arrive, check customers in, and monitor no-shows.<\/li>\n<\/ul>\n
- Self-service portals<\/strong> where travellers can view, modify, or cancel bookings with ease. If anything changes, B\u00f3kun automatically updates your calendar and sends a new confirmation email.<\/li>\n<\/ul>\n
- Specify resource allocation rules<\/strong> \u2014 optimise resource utilisation by determining how resources are allocated. Our system supports a variety of rules \u2014 not used, manual, shared (round robin), shared (orderly), sticky, and private \u2014 and lets you combine rules.<\/li>\n<\/ul>\n
- Add required resources per experience<\/strong><\/a> \u2014 specify any vehicles, equipment, or staff you need to run your tours. This works in tandem with our availability management to ensure you have all of the stops in place to run your walking tours.<\/li>\n<\/ul>\n
- Set dynamic pricing rules<\/strong> \u2014 let B\u00f3kun optimise tour rates by increasing or decreasing pricing based on predefined conditions. For example, you can tell B\u00f3kun to offer discounts during slow seasons or for those who book early, or increase pricing as you\u2019re nearing tour capacities or when tours are booking out quickly.<\/li>\n<\/ul>\n
- Add pricing<\/strong> \u2014 create pricing categories, add rates for private tours, or enable bulk discounts.<\/li>\n<\/ul>\n
- Create availability rules<\/strong> \u2014 select the days and times tours are available, add booking cutoffs, and specify minimum and maximum capacities.<\/li>\n<\/ul>\n
- How Tour Marbella pulls 54% of their bookings via B\u00f3kun Marketplace connections<\/a><\/li>\n
- How Venice Tours achieved a 400% revenue increase through the B\u00f3kun Marketplace<\/a><\/li>\n
- How to add a booking system to your website<\/a><\/li>\n
- Rezgo<\/a><\/li>\n
- B\u00f3kun<\/a><\/li>\n
- User-friendly back-office tools <\/strong>for assigning staff, managing schedules, and automating communications like booking confirmations, mobile tickets, review requests, and marketing emails.<\/li>\n<\/ul>\n
- Convenient check-in tools <\/strong>to scan tickets, manage manifests, handle departures, and keep tours running on schedule.<\/li>\n<\/ul>\n
- A centralised booking calendar <\/strong>that aggregates reservations from every channel, supports last-minute or in-person bookings, and shows real-time availability to keep everything up to date.<\/li>\n<\/ul>\n