{"id":3232,"date":"2024-09-27T21:52:00","date_gmt":"2024-09-27T21:52:00","guid":{"rendered":"https:\/\/www.bokun.io\/?p=3232"},"modified":"2026-02-03T15:50:23","modified_gmt":"2026-02-03T15:50:23","slug":"getyourguide-manage-bookings","status":"publish","type":"post","link":"https:\/\/www.bokun.io\/it\/getyourguide-manage-bookings","title":{"rendered":"How to Manage GetYourGuide Bookings"},"content":{"rendered":"

GetYourGuide.com is one of the most popular online travel agencies (OTAs) for tour operators to reach new travellers and grow their customer base. It has 20+ million monthly website visitors<\/b><\/a> and is an invaluable addition to your distribution network.<\/p>\n

Joining GetYourGuide (GYG) and listing experiences is simple \u2014 most tour operators can be up and running in a day. GetYourGuide offers a suite of tools to manage tour availability and bookings directly through their platform.<\/p>\n

However, the challenge most tour operators face when selling across OTAs is keeping multiple calendars up-to-date and consistent.<\/p>\n

GetYourGuide provides tools to manage bookings, but only for reservations made through their platform. If you also sell on your website or other OTAs (like Viator, Expedia, or Trip.com), you need to manually track each booking, consolidate them into a central calendar, and update availability across all platforms.<\/p>\n

This process is time-consuming and may result in double bookings, staff overbooking, or missed reservations.<\/em><\/p>\n

That\u2019s why most tour operators use<\/b> OTA booking management systems<\/b><\/a> to connect and synchronise all sales channels. <\/b>They\u2019re convenient, time-saving, and prevent issues where you have to cancel or reschedule customers (and risk losing their business).<\/p>\n

We\u2019re a Tripadvisor brand<\/b> and GetYourGuide connectivity partner<\/b>, and our booking system, B\u00f3kun<\/b><\/a>, provides channel management solutions for tour and activity operators to keep an organised, centralised calendar.<\/p>\n

We\u2019ve created this guide to discuss the best practices for managing GetYourGuide bookings and how our system supports booking management.<\/p>\n

Best practices for managing GetYourGuide bookings<\/h2>\n

You can use GetYourGuide\u2019s booking management tools<\/a> to monitor reservations if it\u2019s your only sales channel or if your travel distribution network<\/a> is small.<\/p>\n

\"GetYourGuide<\/p>\n

Source: GetYourGuide Support<\/a><\/p>\n

This management is fairly straightforward: Monitor your GetYourGuide supplier account for incoming bookings, view all new bookings in the Bookings tab, <\/b>and then schedule tour guides for experiences.<\/p>\n

If you also sell on your website or other channels, you\u2019ll need to gather details from your GetYourGuide bookings, add them to your centralised calendar, and then proceed with scheduling guides.<\/i><\/p>\n

\"GetYourGuide<\/p>\n

Source: GetYourGuide Support<\/a><\/p>\n

You can also sort GetYourGuide bookings by activity date <\/b>or checkout date<\/b> \u2014 to view them as a schedule or as a customer purchase history and see when bookings are made. You may also use GetYourGuide filters to view bookings by experience type or other criteria.<\/p>\n

As you can see in the screenshot above, the Bookings dashboard shows the status and a basic overview of each booking, but you can also open reservations to view the full details.<\/p>\n

\"GetYourGuide<\/p>\n

Source: GetYourGuide Support<\/a><\/p>\n

GetYourGuide\u2019s reservation management tools let you:<\/b><\/p>\n