Viator is easy to use whether you\u2019re a tour operator, travel agent, or booking through the site. We\u2019ll show you the ins and outs so you can begin using Viator today.<\/p>\n
How to use Viator as a tour, rental, or experience provider<\/h2>\n
Viator makes it easy for tour guides and activity providers to grow their business and reach millions of customers worldwide. Businesses of all sizes can list their experiences on Viator \u2014 from large tour operators to family-run vineyards or local experts offering walking tours of their town or city.<\/p>\n
To be listed on the Viator marketplace, all products must meet Viator\u2019s Product Acceptance Criteria<\/strong><\/a>. Please review the full list of criteria before publishing a product. Products that violate policies are rejected without a refund of the product submission fee (more on this below).<\/p>\n Note:<\/strong> Viator\u2019s policies prohibit experiences involving wild or captive animals or<\/a> those operating in unsupported locations<\/a>.<\/p>\n Creating a Viator account is free and easy:<\/strong><\/p>\n While joining Viator is free, there are fees to consider when selling through the platform:<\/p>\n To create a listing on Viator, a $29 submission fee is required. This fee includes access to Viator Launch Assist, which offers insights and content suggestions to enhance your product and encourage bookings. After submitting your new product for listing on Viator, a Launch Assist expert will review it to ensure it meets our guidelines and provide recommendations for improvement.<\/p>\n Products that don\u2019t meet the standards mentioned above will not be published, and the submission fee is non-refundable if rejected. To prevent complications, make sure that your product meets the <\/em>Acceptance Criteria<\/em><\/a>, adheres to the <\/em>Animal Welfare Policy<\/em><\/a>, and is not operating in an <\/em>unsupported location<\/em><\/a> before submitting for review.\u00a0<\/em><\/p>\n A commission fee is charged on every booking, varying based on product type and location.<\/p>\n After creating your account, you can add listings for your tours and experiences.<\/strong><\/p>\n For detailed steps on selling tours on Viator, refer to our guide: How to Sell Tours on Viator & Drive Bookings<\/a><\/p>\n Pro tip for selling on Viator:<\/strong> Aim to earn the Viator Badge of Excellence<\/strong><\/a> for your listings. <\/strong>The badge builds credibility with travellers browsing the site and helps your product stand out.<\/p>\n You’ll automatically receive the Badge of Excellence if your product meets Viator\u2019s \u2018Excellent\u2019 product quality level<\/a>.<\/p>\n Here are a few ways to set yourself up for success:<\/p>\n For more tips on moving your product to the ‘Excellent’ product quality level, select the “Improve” button in Viator\u2019s Management Center<\/strong><\/a>.<\/p>\n Viator works with travel agents to promote their global product inventory in exchange for a competitive commission. Travel agents have access to all of the products listed on Viator and a collection of VIP and Viator-exclusive tours that can\u2019t be booked anywhere else.<\/p>\n The Viator Travel Agent Program provides travel agents with a suite of tools to simplify the process of selecting, sharing, and tracking the best experiences for their clients.<\/p>\n How it works:<\/p>\n Through the Viator Travel Program, Travel Agents and their clients enjoy the same world-class Viator benefits, including 24\/7 global support and a 24-hour cancellation policy on most products.<\/p>\n Sign up for Viator\u2019s partner program here.<\/strong><\/a><\/p>\n Viator makes it easy for travellers to explore more than 300,000 travel experiences on its website<\/a> or app (available on the App Store<\/a> and Google Play<\/a>).<\/p>\n Anyone can use Viator to research things to do and book exceptional travel experiences online.<\/p>\n Travellers choose Viator for its:<\/p>\n Here\u2019s an example of how to navigate the Viator marketplace. We\u2019ll start by searching for walking tours in Rome.<\/p>\n On the Viator website, you\u2019ll type your query into the search bar.<\/p>\n Continuing with our example, if you enter \u201cwalking tours of Rome,\u201d you\u2019ll see a preview of options appear before even clicking search.<\/p>\n Once you click search, you\u2019ll see all the options available.<\/p>\n Viator provides various ways to filter results by price, star rating, duration, etc.<\/p>\n In our specific example, you’ll notice over 2,700 options for walking tours in Rome that meet our search criteria.<\/p>\n We\u2019re going to choose a photography tour and select the following experience:<\/p>\n This tour operator has earned Viator\u2019s Badge of Excellence and has 87 reviews. We can also see photos, check availability and duration, and get details on cancellations and payments.<\/p>\n Below the option we chose \u2014 Rome Night Photo Tour \u2014 Viator showcases a few other tours we might be interested in.<\/p>\n If we want to book, we can choose our preferred time slot and start the checkout process.<\/p>\n Then, we can complete the entire checkout process on Viator\u2019s secure booking site.<\/p>\n Once the checkout process is complete, Viator sends an email confirming the booking. If any changes need to be made to the reservation, it can be done through the confirmation email.<\/p>\n B\u00f3kun and Viator are both Tripadvisor companies, and all three systems help tour operators sell online, expand their reach, and manage back-end operations.<\/p>\n B\u00f3kun is a Viator Top Connectivity Partner, offering several benefits:<\/strong><\/p>\n Watch our brief demo below to learn more about B\u00f3kun. We offer a 14-day free trial (no credit card required!)<\/a> to explore our platform, connect with Viator, and see if we\u2019re the right booking platform for you.<\/p>\nCreating an Account<\/strong><\/h3>\n
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Product Submission Fee<\/strong><\/h4>\n
Commission Fee<\/strong><\/h4>\n
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How to use Viator as a travel agent<\/h2>\n
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![\"Why](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/09\/viator-travel-agent-program.png\")
<\/p>\nHow to use Viator as a traveller<\/h2>\n
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How to navigate the Viator marketplace<\/h2>\n
![\"Viator](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/09\/viator-marketplace-homepage.jpg\")
<\/p>\n![\"Viator](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/09\/viator-search-walking-tours-of-rome.jpg\")
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<\/p>\n![\"Viator](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/09\/viator-experience-rome-night-photo-tour.jpg\")
<\/p>\n![\"Viator](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/09\/viator-rome-night-photo-tour.jpg\")
<\/p>\n![\"Viator](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/09\/viator-checkout-tour-payment-page.png\")
<\/p>\nB\u00f3kun<>Viator partnership<\/h2>\n
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