So we put together this guide to break down everything you need to know about TicketingHub’s pricing before you commit. We’ll cover:<\/p>\n
- \n
- A full TicketingHub pricing breakdown<\/a><\/li>\n
- A TicketingHub product overview with features & user reviews<\/a><\/li>\n
- A B\u00f3kun vs. TicketingHub comparison<\/a><\/li>\n<\/ul>\n
We’re B\u00f3kun, a Tripadvisor brand and all-in-one tour operator software with the lowest booking fees in the industry. We charge 1.5% on online bookings, 0% on Viator reservations, and nothing on offline bookings \u2014 all for a $49\/month subscription.<\/p>\n
We’ll be upfront about where TicketingHub shines and where B\u00f3kun offers better value so you can make the right call for your business.<\/p>\n
TicketingHub Pricing Breakdown<\/h2>\n
Before diving in, a quick note on how tour operator software pricing works \u2014 because platforms structure their costs differently, and it affects how you compare them.<\/p>\n
Most platforms charge a combination of subscription, booking, and transaction fees. The general rule: platforms that skip the monthly subscription tend to charge higher booking fees to compensate, and vice versa. TicketingHub falls firmly in the first camp.<\/p>\n
Here’s what TicketingHub charges:<\/p>\n
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- No subscription fees. <\/strong>There are no monthly fees to use TicketingHub \u2014 you only pay when you make a sale.<\/li>\n<\/ul>\n
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- 3% booking fees.<\/strong> TicketingHub charges a flat 3% on every successful booking. This applies across the board \u2014 card payments, cash sales, website bookings, OTA bookings, and offline bookings, like in-person walk-ups.<\/li>\n<\/ul>\n
Most competitors don’t charge fees for offline bookings or cash sales, which means TicketingHub can be much more expensive than other platforms if a significant portion of your business comes through walk-up or phone reservations.<\/p>\n
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- Transaction fees.<\/strong> TicketingHub integrates with Stripe and PayPal for payment processing. You’ll pay their standard rates on top of the 3% booking fee. Stripe’s domestic card rate runs approximately 2.9% + 30\u00a2 per transaction \u2014 so the true cost of a direct booking is closer to 6% once you factor in payment processing.<\/li>\n<\/ul>\n
Another fee worth mentioning is TicketingHub’s OTA integration fee. <\/strong>Connecting with OTAs through TicketingHub’s channel manager costs an additional 2% per channel \u2014 a fee that doesn’t appear on TicketingHub’s main pricing page and is only disclosed on individual OTA integration pages. This means OTA bookings effectively cost you 5% in TicketingHub fees alone (3% booking fee + 2% integration fee). When you factor in transaction fees, the total comes to about 8%.<\/p>\n
Most competitors don\u2019t charge for OTA integrations, either.<\/p>\n
Lastly, TicketingHub\u2019s pricing page mentions enterprise plans for businesses processing over \u00a32M in annual revenue, but doesn’t publish any details \u2014 you’d need to contact them directly.<\/p>\n
TicketingHub Product Overview<\/h2>\n
![\"TicketingHub](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/11\/ticketinghub-homepage-2026.png\")
<\/p>\nTicketingHub<\/a> is a top-rated system \u2014 earning 4.9 stars on Capterra<\/a> \u2014 and its reviews tell a pretty consistent story: users love the customer support and ease of use.<\/p>\n
Reviewers frequently describe the team as responsive and hands-on. Operators mention screen-sharing sessions during setup, fast turnaround on feature requests, and a general sense that the team actually listens. For a smaller platform using online ticketing and booking software for the first time, that level of support can be a huge perk during onboarding.<\/p>\n
And the platform is designed around speed and flexibility. Operators can get up and running in under a day, and the system is highly customisable \u2014 from widget design and pricing rules to product configurations and checkout flows.<\/p>\n
Overall, TicketingHub offers a pretty comprehensive toolkit.<\/p>\n
Sales can be managed across three channels: on your website via embeddable booking widgets, through OTAs and resellers, and in-person via a POS app for iOS and Android. The point-of-sale system works offline too, syncing automatically when connectivity is restored \u2014 convenient for operators selling tickets in the field.<\/p>\n
It covers all the standard booking management features: a central calendar, availability management, resource and team management, CRM, automated communications, and fast check-in tools.<\/p>\n
On the growth side, it includes channel management with 50+ OTA connections, plus a reseller portal for working with travel agents and affiliates. It also supports gift card and voucher sales, merchandise upselling at checkout, as well as waitlists and abandoned-cart retargeting to recover lost bookings.<\/p>\n
However, TicketingHub is still a relatively small platform and has a thinner track record than competitors with thousands of users \u2014 with around 300 operators and 40 reviews (at the time of writing).<\/p>\n
Notable TicketingHub features<\/h3>\n
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- Online booking widgets<\/li>\n
- Central calendar with real-time availability management<\/li>\n
- Channel management & 50+ OTA connections<\/li>\n
- Reseller portal & affiliate tracking links<\/li>\n
- Resource management<\/li>\n
- Team management & staff scheduling<\/li>\n
- CRM<\/li>\n
- Automated email & SMS communications<\/li>\n
- Abandoned cart recovery<\/li>\n
- Waitlists<\/li>\n
- Guest list & tour manifests<\/li>\n
- QR code ticket scanning & check-in<\/li>\n
- Group booking management<\/li>\n
- Package builder<\/li>\n
- Upselling & merchandise sales<\/li>\n
- Gift cards & vouchers<\/li>\n
- Multi-currency & multilingual support<\/li>\n
- POS system (iOS & Android, works offline)<\/li>\n
- Reporting dashboards<\/li>\n<\/ul>\n
Reviews of TicketingHub<\/h3>\n
As mentioned above, TicketingHub\u2019s reviews are pretty thin, but here\u2019s what we can find.<\/p>\n
Positive reviews of TicketingHub say:<\/p>\n
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- TicketingHub support is top-notch.<\/strong> Their team is quick to respond, available at odd hours, and genuinely willing to go the extra mile. This is mentioned across nearly every review.<\/em><\/li>\n<\/ul>\n
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- The platform is easy to get started with,<\/strong> and users say the onboarding experience is smooth, with the team walking you through setup every step of the way.<\/li>\n<\/ul>\n
“Training and explanation were available at every turn, and the service feels very personal.”<\/em><\/p>\n
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- The system is highly flexible and customisable,<\/strong> with users praising the ability to tailor products, pricing rules, and checkout flows to their exact needs.<\/li>\n<\/ul>\n
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- The team actively listens to user feedback and ships updates quickly,<\/strong> with long-term users noting the platform has improved significantly, evolving to match their growth so they don\u2019t need to switch systems.<\/li>\n<\/ul>\n
“We have used Ticketinghub for a number of years because their system fits perfectly with our needs for selling tickets globally, at a very fair price point. We have been with them almost from the start, and although we have looked at other competitors, we have always stayed due to the constant software updates that have matched our growth.”<\/em><\/p>\n
Negative reviews of TicketingHub say:<\/p>\n
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- New users can find the feature set overwhelming at first,<\/strong> with platform-specific terminology that takes some getting used to.<\/li>\n<\/ul>\n
“It can be hard to get your head around as one or two bits aren’t overly intuitive.”<\/em><\/p>\n
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- The reporting dashboard is more basic than some competitors,<\/strong> and operators who need detailed guide scheduling and staff notifications will find those tools lacking.<\/li>\n<\/ul>\n
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- The platform\u2019s UI can feel unpolished in places,<\/strong> with occasional system quirks that need ironing out.<\/li>\n<\/ul>\n
“The platform is still a bit young and needs time to work out the UI and some system issues. That said, it is workable, and the team is implementing changes according to live feedback.”<\/em><\/p>\n
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- Customer self-service is limited.<\/strong> Customers cannot easily modify their own bookings without going through the operator.<\/li>\n<\/ul>\n
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- Some customisation limitations exist within the booking widget,<\/strong> including restrictions on displaying product images and limited colour and size options.<\/li>\n<\/ul>\n
You can find more reviews of TicketingHub\u2019s booking system in the links below:<\/p>\n
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- Capterra: TicketingHub Software Review (Features, Integrations, Pros & Cons)<\/a><\/li>\n
- G2: TicketingHub Reviews<\/a><\/li>\n<\/ul>\n
Read more: <\/strong>Best TicketingHub alternatives<\/a><\/p>\n
TicketingHub vs. B\u00f3kun<\/h2>\n
B\u00f3kun and TicketingHub are both top-rated, all-in-one booking management platforms designed for tour operators and activity providers. Both platforms earn good marks for ease of use, customer service, and functionality (we even share many of the same core features).<\/p>\n
But there are three areas where B\u00f3kun stands out: value for money, growth drivers, and scalability.<\/p>\n
1. Value for money<\/strong><\/h4>\n
TicketingHub charges 3% on every booking \u2014 card, cash, and OTA \u2014 with no way to reduce that rate regardless of your booking volume. And as covered above, OTA bookings cost even more once you factor in the 2% integration fee, bringing TicketingHub’s fees on OTA bookings to 5%.<\/p>\n
B\u00f3kun charges industry-low 1.5% fees for online bookings and goes further by waiving B\u00f3kun booking fees entirely on Viator reservations and never charging for offline bookings. And booking fees are even lower for enterprise customers (between 1% and 1.25%).<\/p>\n
For a tour operator processing $100,000 in annual bookings, that difference adds up to $1,500 in savings every year. But if a significant portion of those bookings comes through OTAs, the gap widens considerably \u2014 you’re looking at 5% in TicketingHub fees per OTA booking vs. B\u00f3kun’s 1.5%, with Viator bookings free entirely.<\/p>\n
Yes, B\u00f3kun charges a $49\/month subscription. But even factoring that in, B\u00f3kun works out cheaper for any operator processing more than roughly $39,000 in annual bookings. And the gap widens as volume grows.<\/p>\n
One more thing worth flagging:<\/em><\/strong> TicketingHub’s pricing page FAQ claims B\u00f3kun charges 6% per booking. That’s not accurate \u2014 B\u00f3kun charges 1.5%. If you’ve been using TicketingHub’s comparison table to evaluate alternatives, it’s worth verifying pricing directly on each provider’s site before making a decision.<\/em><\/p>\n
2. Growth drivers<\/strong><\/h4>\n
B\u00f3kun is a Tripadvisor brand and the #1 restech partner across most major OTAs and online marketplaces.<\/strong> We offer 70+ connections with online sales channels (at no extra charge) and a set of exclusive partnerships that TicketingHub can’t match:<\/p>\n
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- Our Preferred Partnership with Viator<\/strong><\/a> means we can waive B\u00f3kun booking fees on Viator reservations and offer (12, 24, or 48) free subscription checks depending on your plan.<\/li>\n<\/ul>\n
- \n
- OurPremium Connectivity Partnership with GetYourGuide<\/strong><\/a>guarantees best-in-class API performance, better visibility, and access to all of GYG\u2019s latest features.<\/li>\n<\/ul>\n
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- Our Approved Connectivity Partnership with Google Things to Do<\/strong><\/a> means B\u00f3kun users join Google’s programme instantly and promote their travel experiences on the world\u2019s most popular search engine.<\/li>\n<\/ul>\n
On top of that, we offer *the largest* in-built distribution network \u2014 B\u00f3kun Marketplace<\/strong><\/a>\u2014 that gives you access to thousands of travel industry partners: travel agencies<\/a>, DMCs, hotels, resorts, transportation providers, rental companies, and other tour operators. You get complete access to the Marketplace from day one at no extra charge.<\/p>\n
B\u00f3kun users leverage our Marketplace to partner with resellers who can earn bookings for them, resell others\u2019 services for a commission, and create comprehensive packages with partners<\/a>.<\/p>\n
B\u00f3kun also includes Referral Tracking<\/strong><\/a>,<\/strong> which lets you partner with any business or individual of your choosing \u2014 local hotels, bloggers, influencers, tourism boards \u2014 and build a custom affiliate network<\/a> with fully trackable links.<\/p>\n
B\u00f3kun users see, on average, a 200% increase in bookings within just a year of joining our platform. Check out some of their success stories below:<\/p>\n
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- Venice Tours achieved a 400% revenue increase through the B\u00f3kun Marketplace<\/a><\/li>\n
- Tasty Tours NYC became a multi-channel success with 381% revenue growth after integrating with Airbnb<\/a><\/li>\n
- Simba Sea Trips sees consistent 20% year-on-year revenue growth after joining B\u00f3kun<\/a><\/li>\n
- Tour Marbella pulls in 54% of its bookings through connections via the B\u00f3kun Marketplace<\/a><\/li>\n
- How Diving Centre saw a 40% surge in bookings with B\u00f3kun<\/a><\/li>\n<\/ul>\n
3. Scalability<\/strong><\/h4>\n
TicketingHub mentions enterprise pricing for businesses processing over \u00a32M in annual revenue, but provides no details on what’s included, making it harder to plan ahead as your business grows. B\u00f3kun offers a clearer path for growing businesses.<\/p>\n
Our PLUS <\/strong>and PREMIUM plans <\/strong>cost $149\/month with 1.25% online booking fees and $499\/month with 1% online booking fees, respectively, and include advanced tools like agent portals, allocation manager, subvendor management, and Zapier access \u2014 along with guided onboarding, priority support, and a yearly strategy call with B\u00f3kun’s team.<\/p>\n
Plus, B\u00f3kun’s App Store<\/strong><\/a> lets you add modules to any plan \u2014 digital waivers, tip management, advanced reporting, SMS messaging, departure management, and more \u2014 so the platform evolves with your business without requiring a full system migration.<\/p>\n
Read more B\u00f3kun reviews here:<\/strong><\/p>\n
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- B\u00f3kun software pricing, reviews & more<\/a><\/li>\n
- B\u00f3kun reviews, details, pricing & features<\/a><\/li>\n<\/ul>\n
B\u00f3kun\u2019s Complete Feature Set<\/h3>\n
While B\u00f3kun\u2019s feature set is similar to TicketingHub’s, we offer additional features not yet available on TicketingHub\u2019s platform \u2014 more OTA connections, more online payment integrations, and those self-service portals mentioned in the reviews above.<\/p>\n
Booking management tools<\/strong><\/p>\n
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- Online booking widgets<\/a> \u2014 compatible with all website builders (WordPress, Wix, Squarespace, Weebly, Joomla, and more) \u2014 that are optimised to simplify the booking experience and prevent abandoned carts<\/li>\n
- One-click website builder<\/a> with professional templates<\/a><\/li>\n
- Booking & calendar management with real-time availability updates<\/li>\n
- Integrations with over a dozen online payment processing tools<\/a> (Stripe, Apple Pay, Google Pay, PayPal, Worldpay, Braintree, Rapyd, Klarna, etc.) \u2014 this gives you even greater control over system costs, as you can compare rates for each tool and choose what best fits your budget<\/em><\/li>\n<\/ul>\n
Growth drivers<\/strong><\/p>\n
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- Channel management<\/a> & 70+ OTA connections<\/li>\n
- The B\u00f3kun Marketplace with thousands of international experience providers<\/li>\n
- Referral Tracking to earn bookings through affiliates<\/li>\n<\/ul>\n
Product & resource management<\/strong><\/p>\n
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- Product management with intuitive listing builders, dynamic pricing, upselling tools like add-ons, features to create combo packages, and Tripadvisor sync to feed reviews between platforms<\/li>\n
- Resource management<\/a> with real-time tracking & allocation rules to optimise utilisation<\/li>\n<\/ul>\n
Customer management tools<\/strong><\/p>\n
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- Customer self-service portals<\/li>\n
- Attendee check-in tools like mobile tickets & ticket scanning to streamline arrivals<\/li>\n<\/ul>\n
Tools to automate back-office processes<\/strong><\/p>\n
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- Native CRM<\/a> to capture customer information, build an organised database, and fuel retargeting campaigns<\/li>\n
- Automated communications with a gallery of email templates (to dispatch booking confirmations, mobile tickets, follow-ups, abandoned cart emails & more)<\/li>\n
- Business intelligence reporting to measure bookings and revenue over various categories<\/li>\n
- Mobile apps for iOS & Android<\/li>\n
- The B\u00f3kun App Store<\/li>\n<\/ul>\n
B\u00f3kun Pricing Breakdown<\/h3>\n
Here\u2019s how our pricing compares to TicketingHub:<\/p>\n
\n
- Native CRM<\/a> to capture customer information, build an organised database, and fuel retargeting campaigns<\/li>\n
- One-click website builder<\/a> with professional templates<\/a><\/li>\n
- B\u00f3kun reviews, details, pricing & features<\/a><\/li>\n<\/ul>\n
- Tasty Tours NYC became a multi-channel success with 381% revenue growth after integrating with Airbnb<\/a><\/li>\n
- Venice Tours achieved a 400% revenue increase through the B\u00f3kun Marketplace<\/a><\/li>\n
- Our Approved Connectivity Partnership with Google Things to Do<\/strong><\/a> means B\u00f3kun users join Google’s programme instantly and promote their travel experiences on the world\u2019s most popular search engine.<\/li>\n<\/ul>\n
- OurPremium Connectivity Partnership with GetYourGuide<\/strong><\/a>guarantees best-in-class API performance, better visibility, and access to all of GYG\u2019s latest features.<\/li>\n<\/ul>\n
- G2: TicketingHub Reviews<\/a><\/li>\n<\/ul>\n
- Capterra: TicketingHub Software Review (Features, Integrations, Pros & Cons)<\/a><\/li>\n
- Some customisation limitations exist within the booking widget,<\/strong> including restrictions on displaying product images and limited colour and size options.<\/li>\n<\/ul>\n
- Customer self-service is limited.<\/strong> Customers cannot easily modify their own bookings without going through the operator.<\/li>\n<\/ul>\n
- The platform\u2019s UI can feel unpolished in places,<\/strong> with occasional system quirks that need ironing out.<\/li>\n<\/ul>\n
- The reporting dashboard is more basic than some competitors,<\/strong> and operators who need detailed guide scheduling and staff notifications will find those tools lacking.<\/li>\n<\/ul>\n
- New users can find the feature set overwhelming at first,<\/strong> with platform-specific terminology that takes some getting used to.<\/li>\n<\/ul>\n
- The team actively listens to user feedback and ships updates quickly,<\/strong> with long-term users noting the platform has improved significantly, evolving to match their growth so they don\u2019t need to switch systems.<\/li>\n<\/ul>\n
- The system is highly flexible and customisable,<\/strong> with users praising the ability to tailor products, pricing rules, and checkout flows to their exact needs.<\/li>\n<\/ul>\n
- The platform is easy to get started with,<\/strong> and users say the onboarding experience is smooth, with the team walking you through setup every step of the way.<\/li>\n<\/ul>\n
- TicketingHub support is top-notch.<\/strong> Their team is quick to respond, available at odd hours, and genuinely willing to go the extra mile. This is mentioned across nearly every review.<\/em><\/li>\n<\/ul>\n
- Transaction fees.<\/strong> TicketingHub integrates with Stripe and PayPal for payment processing. You’ll pay their standard rates on top of the 3% booking fee. Stripe’s domestic card rate runs approximately 2.9% + 30\u00a2 per transaction \u2014 so the true cost of a direct booking is closer to 6% once you factor in payment processing.<\/li>\n<\/ul>\n
- 3% booking fees.<\/strong> TicketingHub charges a flat 3% on every successful booking. This applies across the board \u2014 card payments, cash sales, website bookings, OTA bookings, and offline bookings, like in-person walk-ups.<\/li>\n<\/ul>\n
- A TicketingHub product overview with features & user reviews<\/a><\/li>\n