- \n
- B\u00f3kun<\/a><\/li>\n
- Bookeo<\/a><\/li>\n
- Rezgo<\/a><\/li>\n
- Xola<\/a><\/li>\n
- TripWorks<\/a><\/li>\n
- FareHarbor<\/a><\/li>\n
- Peek Pro<\/a><\/li>\n
- The FlyBook<\/a><\/li>\n
- Anolla<\/a><\/li>\n
- BookingTerminal<\/a><\/li>\n<\/ul>\n
To learn more about B\u00f3kun after reading, <\/em>start your 14-day free trial<\/em><\/a>.<\/em><\/p>\n
1. B\u00f3kun<\/h2>\n
All-in-one booking, operations, & distribution management system for rafting operators<\/h3>\n
![\"B\u00f3kun](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/02\/bokun-homepage.png\")
<\/p>\nB\u00f3kun booking software is built from the ground up for the activities and experience industry. We\u2019ve been working with activities teams for over 10 years \u2014 from solo operators to multi-location franchises \u2014 and designed every module around what these teams actually need. It packs in everything to manage all areas of operations. Not just reservations and schedules, but all the behind-the-scenes that go into offering extraordinary experiences.<\/p>\n
And we\u2019re a Tripadvisor and Viator brand, with a ton of resources to help our users promote their experiences to new audiences, fill their calendars, and actually grow.<\/p>\n
We have connections with 70+ online travel sites so you can win bookings from travellers planning trips, an in-built reseller network with thousands of travel industry pros to partner up with other businesses, and affiliate support to establish your own network.<\/p>\n
(Our users report an average 200% increase in bookings<\/strong> after joining B\u00f3kun\u00a0 \ud83d\udc40)<\/p>\n
On top of it all, we\u2019re one of the most accessible and affordable systems around. B\u00f3kun doesn\u2019t require any training to hit the ground running, and our pricing is some of the lowest in the industry.<\/p>\n
Our subscriptions work for even the smallest teams, and our booking fees are only 1.5%. We don\u2019t charge B\u00f3kun booking fees on Viator reservations, and you can add walk-up, offline bookings to our platform for free. For activities like rafting, where trips aren’t cheap, our low booking fees add up to significant savings (compared to competitors charging 4% to 8% per booking).<\/p>\n
This is why we’re one of the top-rated systems, with a 4.7-star rating<\/a> on review sites like Capterra.<\/p>\n
In the next sections, we\u2019ll run through our core toolkit so you can see how B\u00f3kun can support your rafting business. But we also offer a free 14-day trial<\/a> \u2014 no CC required! \u2014if you want to test the waters yourself.<\/p>\n
B\u00f3kun\u2019s operations management modules<\/h3>\n
B\u00f3kun lets you manage scheduling, customers, products, and resources in one connected system \u2014 so you’re not juggling a handful of disconnected tools that don’t talk to each other, or piecing together your day-to-day from spreadsheets and sticky notes.<\/p>\n
The central calendar<\/strong><\/h4>\n
The B\u00f3kun central calendar<\/strong> is your home base for managing daily operations. Every reservation lands here \u2014 online bookings, phone-ins, walk-ups at the outpost \u2014 and it syncs in real time across every channel you sell on, so the second a seat fills on your website, it disappears from Viator, GetYourGuide, and every reseller you work with simultaneously. No refreshing three tabs to make sure you haven’t overbooked a raft.<\/p>\n
![\"B\u00f3kun](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/06\/bokun-departure-details-screen.png\")
<\/p>\nEach reservation shows a preview of the key details (like headcount), but you can easily click to view everything you need. Check special requests, skill levels, and so on, to make sure you prepare accordingly.<\/p>\n
This calendar also has simple tools to manage guide assignments and handle last-minute adjustments if bad weather rolls in or water levels change.<\/p>\n
If there’s still a chance you can run the trip on a different day, you can flag the affected departures and send a mass notification giving guests a link to their own booking portal, where they choose to reschedule to a new date or cancel for a refund themselves \u2014 no manual back-and-forth needed, and the departure closes out automatically so no new bookings slip in.<\/p>\n
If rescheduling isn’t realistic at all \u2014 the season’s fully booked, or it’s a bigger disruption like flooding \u2014 there’s a separate mass-cancellation option that refunds everyone in a single action instead.<\/p>\n
Either way, you don’t have to manually email every booked guest and hope you catch them before they show up at the put-in.<\/p>\n
Experiences: product & resource management<\/strong><\/h4>\n
B\u00f3kun’s Experiences module is where you create listings for every rafting trip you run. Build a listing once, and it’s automatically live on your website \u2014 then you decide which other channels to push it to, whether that’s OTAs, resellers, or partner sites, so you’re not recreating the same listing everywhere you sell.<\/p>\n
You can build out listings in a few ways: import products directly from your existing website, pull Viator products over with a one-click import, or create new listings using the product builder, which walks you through each step so there’s no guesswork.<\/p>\n
![\"Experience](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/07\/availability-experience-schedule.png\")
<\/p>\nEach listing includes the details that actually sell the trip \u2014 description, itinerary, duration, and photos or videos from past runs \u2014 so guests know what they’re signing up for before they book. You can also add details on how to prepare for the day of, like what to wear or not wear, what to bring, and what\u2019s provided.<\/p>\n
From there, you set availability: which days and times you’re running trips, group size minimums and maximums, put-in times, and blackout dates for high or low water season.<\/p>\n
Pricing comes next. You can set up pricing categories, group rates, private charter pricing, and add-ons like wetsuit rental or a photo package. You can also decide how guests pay \u2014 full payment upfront, a deposit with the balance due later, or pay-on-arrival.<\/p>\n
Resource management works alongside all of this. You can manage guide assignments, rafts, and gear automatically, without constant manual intervention. Here\u2019s what this looks like:<\/p>\n
You assign guides to specific trip types \u2014 so your certified white-water lead ends up on the class IV run, and a newer guide takes the scenic float \u2014 and set each guide’s capacity, how many guests they can take out per trip.<\/p>\n
Gear gets the same treatment \u2014 paddles, life jackets, and helmets are assigned to each session alongside the raft and guide, so the system always knows how to allocate gear, what\u2019s reserved, and what’s still available.<\/p>\n
From there, B\u00f3kun tracks it all in the background as bookings come in. It fills each guide and raft up to capacity, reserves the required gear, and automatically closes slots once they\u2019re full. Try to book past what a guide, raft, or set of gear can actually handle, and it won’t let the booking through.<\/p>\n
Read more: <\/strong>Best tour operator software with inventory management<\/a><\/p>\n
CRM with automated communications<\/strong><\/h4>\n
B\u00f3kun comes with an in-built CRM<\/strong><\/a> to manage your customer base, communications, and email marketing campaigns.<\/p>\n
Our system captures guest information as soon as they start the booking process \u2014 saving contact information and booking history \u2014 and stores it all in a neat contact book for you. You can also add extra details here, like prior injuries or whether they’ve rafted before, to ensure you have all relevant information about guests and provide them with the best experience.<\/p>\n
![\"Operations](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/02\/operations-customers-manage-communications.png\")
<\/p>\nWhen someone books with you, the system automatically sends confirmations with mobile tickets, reminders, and post-trip follow-ups, so no one on your team has to send the same emails with every booking.<\/p>\n
Beyond that, our system includes an email template gallery to customise and schedule abandoned-cart nudges, upsells, and discount offers. You can also add your own templates here to manage newsletters, announcements about new runs, seasonal promotions, and other retargeting emails to engage past customers.<\/p>\n
![\"Operations:](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/07\/operations-pick-a-base-for-your-template.png\")
<\/p>\nSelf-service portals for customers<\/strong><\/h4>\n
Our system also offers self-service portals for customers<\/strong> to view and manage their reservations at any time. They can reschedule, cancel, and purchase add-ons like wetsuits, all without back-and-forth emails with your team. That keeps simple changes off your team’s phone lines, freeing your staff up for the calls that actually need a human.<\/p>\n
Check-in tools<\/strong><\/h4>\n
Check-in at put-in means a group standing on a riverbank, gear to hand out, and often no cell signal once you’re off the main road. B\u00f3kun’s mobile apps and check-in tools<\/strong> handle it all.<\/p>\n
Guides and staff check guests in from a phone or tablet, with the day’s manifest available so it works without a connection. Scan tickets, confirm headcounts against what’s been paid for, and move the group straight into gear-up \u2014 instead of a staff member working down a printed list while 40 people wait around.<\/p>\n
Reporting dashboards<\/strong><\/h4>\n
B\u00f3kun’s reporting module<\/strong> lets you break down bookings and revenue by trip type, sales channel, and time period \u2014 so you can see which trips sell out, which channels bring in the most business, and which weeks or months are your busiest vs. your slowest.<\/p>\n
![\"Reporting](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/02\/reporting-dashboard.png\")
<\/p>\nThen, you can use the data to:<\/p>\n
- \n
- Add more departures for your top-performing trips and cut ones that consistently underperform.<\/li>\n
- Build combo packages with your most popular runs to increase average booking value (ABV) and offer guests multiple excursions in one.<\/li>\n
- Shift more availability toward the channels actually driving bookings.<\/li>\n
- Staff up and stock gear ahead of your busiest stretch, based on past seasons.<\/li>\n
- Run targeted promotions to fill out slower weeks instead of letting them go empty.<\/li>\n
- Adjust pricing by season or trip type based on what’s actually selling at full price vs. what needs a push.<\/li>\n<\/ul>\n
App Store<\/strong><\/h4>\n
We also offer the B\u00f3kun App Store<\/strong><\/a>, where you can supplement our core operations toolkit with any extra modules your business requires. A must-have for rafting operators is digital waivers \u2014 send them with booking confirmations and handle all the paperwork digitally instead of chasing down signatures at the put-in. Signed waivers are saved directly to the booking, so guides can confirm they’re signed as they check guests in (and catch anyone who hasn’t completed theirs before they hit the water).<\/p>\n
Other modules rafting teams tend to add: tip management for guide crews, SMS messaging for last-minute departure changes, and more advanced reporting.<\/p>\n
B\u00f3kun\u2019s tools to drive online bookings & expand your distribution network<\/h3>\n
Beyond operations, B\u00f3kun’s tools help you build a bookable website and sell across countless other channels \u2014 putting your rafting experiences in front of new customers and driving (far) more bookings than your website could bring in alone.<\/p>\n
Website builders & booking engine widgets<\/strong><\/h4>\n
Creating a bookable website<\/a> is one of the most straightforward ways to secure more bookings because it lets customers easily make reservations, 24\/7 \u2014 months, weeks, or hours before, in the middle of the night or during lunch break, at their computer or on the go. They don\u2019t have to call, email, or submit a form and then wait around for an answer. They choose exactly the day and time they want to book, check out online, and confirm instantly.<\/p>\n
And B\u00f3kun\u2019s got you covered here, whether you have an existing website or are starting from scratch.<\/p>\n
If you already have a site, you can embed our booking engine widgets<\/strong><\/a> in a few clicks. These come in a variety of styles \u2014 \u201cBook Now\u201d buttons<\/a>, calendar views, product lists, product overviews \u2014 so you can drop them in across your site and give travellers multiple entry points to reserve time with you.<\/p>\n
![\"Choosing](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/02\/choose-your-widget-type.png\")
<\/p>\nRead more: <\/strong>How to add a booking system to your website<\/a><\/p>\n
If you’re not online yet, B\u00f3kun’s one-click website builder<\/strong><\/a> gets you a bookable site without needing a developer. Choose a template from our gallery<\/a>, then fill in the fields with your images and videos, brand elements like your logo and colours, and your own copy. We also offer advanced SEO tools<\/a> for those who want to take it a step further: add blog content, translate your site, connect Google Analytics, and customise navigation, buttons, and booking widgets.<\/p>\n
After you\u2019re done building, you can submit your preferred website name, and we\u2019ll handle the work of securing your domain (and even cover those costs for you). B\u00f3kun websites come optimised for desktop and mobile, and with booking widgets already installed \u2014 though you can always add more or change them up.<\/p>\n
![\"Website](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/02\/website-settings-choose-template.png\")
<\/p>\nOur system also integrates with dozens of online payment processing systems<\/strong><\/a> to support the full online checkout flow. Connect PayPal, Stripe, Apple Pay, Google Pay, Venmo, Klarna, Worldpay, and more. Offering a range of payment methods lets you accommodate customers wherever they’re booking from, and cover the different ways people like to pay, whether that’s a credit card, a digital wallet, or a buy-now-pay-later option like Klarna.<\/p>\n
Check out our guides below to learn more about driving bookings from your website:<\/p>\n
- \n
- 8 ways to increase direct bookings<\/a><\/li>\n
- How REDRIB Experiences grew from a startup to a 5-star company with 89% direct online bookings<\/a><\/li>\n
- How Sailing Windermere achieved business growth by accepting online bookings 24\/7<\/a><\/li>\n<\/ul>\n
Connections with OTAs & online marketplaces<\/strong><\/h4>\n
Rafting trips tend to be planned well in advance \u2014 guests research and book weeks or months out, not deciding on a whim once they’ve arrived. That makes visibility on the platforms where people plan trips worth a lot. Which is why we prioritise integrations with those OTAs and online marketplaces.<\/p>\n
At the time of writing, our system connects with 70+ online travel sites. Major names like Viator, GetYourGuide, Google Things to do, Airbnb Experiences, Expedia, Headout, Trip.com, TourRadar, the list goes on<\/em>. And more niche sites, tailored to specific activities or destinations. You can connect and sell through as many sites as you wish \u2014 we never cap you here! \u2014 and test which channels work best for your business.<\/p>\n
And as a Tripadvisor brand, we’re the #1 restech partner across major OTAs<\/strong>, and we hold premium partnerships with many of the biggest sites. For example, we\u2019re\u2026.<\/p>\n
- \n
- A Viator Preferred Partner<\/strong><\/a>, which lets us offer 0% B\u00f3kun fees on bookings from Viator and free annual subscription checks (12, 24, or 48, depending on your package).<\/li>\n
- A GetYourGuide Premium Connectivity Partner<\/strong><\/a>, so you can easily join GYG\u2019s platform and get your listings visible. This integration also guarantees best-in-class API performance so you can easily manage GetYourGuide bookings in B\u00f3kun<\/a>.<\/li>\n
- An official Google Things to Do connectivity partner<\/strong><\/a>, so you can promote your rafting experiences on the world\u2019s most popular search engine and on Google\u2019s (many) apps.<\/li>\n<\/ul>\n
You can learn more about OTAs and selling on these channels in our guides below:<\/p>\n
- \n
- The tour operator\u2019s guide to OTA bookings<\/a><\/li>\n
- How to add your business to Tripadvisor<\/a><\/li>\n
- How to sell tours on Viator<\/a><\/li>\n
- How to become a GetYourGuide supplier<\/a><\/li>\n
- How to become a Civitatis supplier<\/a><\/li>\n
- How to host experiences on Airbnb<\/a><\/li>\n
- How to become a TourRadar supplier<\/a><\/li>\n
- How to sell tours on Expedia<\/a><\/li>\n
- How to become a Musement supplier<\/a><\/li>\n
- How to become a Klook supplier<\/a><\/li>\n<\/ul>\n
B\u00f3kun Marketplace<\/strong><\/h4>\n
Beyond OTAs, B\u00f3kun Marketplace<\/strong><\/a> connects you with thousands of businesses in the travel industry \u2014 other tour and activity operators, attractions, travel agents<\/a>, destination management companies, accommodation providers like hotels and resorts, rental companies, transportation services, and more.<\/p>\n
![\"B\u00f3kun](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/02\/discover-partners-gif.gif\")
<\/p>\nThere are three ways to use our Marketplace:<\/p>\n
- \n
- Partner with resellers<\/strong> that can promote and sell your rafting excursions to their audiences.<\/li>\n
- Resell others’ services or experiences<\/strong> to earn commissions.<\/li>\n
- Build packages with partners<\/strong><\/a>. Bundle your rafting trip with another experience \u2014 a zipline course<\/a>, a brewery tour<\/a>, an overnight stay \u2014 to create a single package that neither business could put together alone.<\/li>\n<\/ul>\n
B\u00f3kun comes with all the tools you need here to manage outreach, contract discussions, and your full partner network. All communications, contract documentation, and partner details are saved in our system for easy reference. We also send automated notifications ahead of each contract’s end date, so you know when it’s coming up and can decide whether to renew, renegotiate, or let it lapse.<\/p>\n
B\u00f3kun Referral Tracking<\/strong><\/h4>\n
The last growth driver here \u2014 completely unique to B\u00f3kun \u2014 is our Referral Tracking<\/strong><\/a>. This tool lets you create your own affiliate network<\/a> with any business or professional you want to partner up with:local gear shops, hotels, campground owners, social media influencers, travel bloggers, or really anyone in a position to send you business.<\/p>\n
You have complete control over this network. Add whoever you like, set commission rates individually, and modify as you go. Each affiliate gets a trackable link or their own dedicated booking page, so you can see exactly which partner sent which booking. That visibility shows you which types of affiliates actually drive business, so you know where to focus and who to seek out more of.<\/p>\n
As we mention above, most B\u00f3kun users see an average 200% uptick in bookings with these growth drivers. They win bookings from audiences all over the globe, keep their calendars full, and actually see real, sustainable growth.<\/p>\n
Check out some of their success stories<\/a> below:<\/strong><\/p>\n
- \n
- Venice Tours achieved a 400% revenue increase through the B\u00f3kun Marketplace<\/a><\/li>\n
- Tour Marbella pulls in 54% of its bookings through connections via the B\u00f3kun Marketplace<\/a><\/li>\n
- Simba Sea Trips sees consistent 20% year-on-year revenue growth after joining B\u00f3kun<\/a><\/li>\n
- Mare e Vento achieved 87% Channel Manager bookings in just 3 months with B\u00f3kun<\/a><\/li>\n
- How Undiscovered Cotswolds grows bookings across the globe<\/a><\/li>\n<\/ul>\n
B\u00f3kun\u2019s packages & how to get started<\/h3>\n
You can get started with B\u00f3kun with our 14-day free trial<\/strong><\/a>to make sure it\u2019s your best fit.<\/p>\n
After the trial period, you can get on board with our START<\/strong> plan. This includes all the core features discussed above \u2014 all the operations management modules, tools to sell rafting experiences online, and full Marketplace access. It\u2019s our most popular plan, designed to support businesses at all growth stages. The START plan costs $49\/month, with a low 1.5% online booking fee.<\/strong> We never charge B\u00f3kun booking fees on Viator or offline reservations.<\/p>\n
We also offer enterprise-level plans \u2014 PLUS<\/strong> and PREMIUM<\/strong> \u2014 for larger operations with more advanced requirements. These include additional features like agent portals, subvendor management, resource allocation, and Zapier access. We also provide dedicated onboarding, priority support, and yearly strategy calls for our enterprise teams.<\/p>\n
See what B\u00f3kun can do for your business by <\/em>starting a 14-day free trial<\/em><\/strong><\/a>.<\/em><\/p>\n
2. Bookeo<\/h2>\n
![\"Bookeo](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/07\/bookeo-rafting-booking-software-landing-page.jpg\")
<\/p>\nBookeo<\/a> has been around since 2012 and is most popular among smaller tour and rafting operators for its simplicity. The feature set is straightforward, the product is easy to learn, and pricing is clear<\/a>.<\/p>\n
The core toolkit covers what a small operation needs to get bookings online \u2014 a widget you can embed on your site, a booking calendar, staff scheduling, automated confirmations and reminders, and a customer portal so guests can reschedule or cancel themselves. Reviewers consistently mention how quickly they got up and running, with little to no learning curve for staff or guests. And Bookeo only charges flat subscription fees. No extra booking fees on top.<\/p>\n
The gaps show up when you look more closely at what rafting actually needs. There’s no way to track gear like rafts, paddles, or life jackets against your bookings. Bookeo handles staff scheduling, but equipment is left for you to manage separately.<\/p>\n
Every plan also caps you on products, staff logins, and monthly bookings \u2014 caps that operators say they hit faster than expected once their season picks up. And the interface is frequently described as dated.<\/p>\n
On top of that, there’s no reseller network and OTA connections are limited, so you’re mostly relying on direct bookings to fill your calendar rather than any built-in way to expand your reach.<\/p>\n
Find more Bookeo reviews here.<\/em><\/a><\/p>\n
Features<\/h3>\n
- \n
- Online booking widget (for existing sites)<\/li>\n
- Product & availability management<\/li>\n
- Customisable booking management calendar<\/li>\n
- Staff management<\/li>\n
- Channel management & connections with OTAs<\/li>\n
- Native POS<\/li>\n
- Integrations with online payment processors like Stripe<\/li>\n
- Automated communications to send booking confirmations, reminders & follow-ups<\/li>\n
- Customer portals to cancel or modify reservations<\/li>\n
- Waitlisting tools<\/li>\n
- Upselling tools<\/li>\n
- Options to sell merchandise, gift cards & vouchers<\/li>\n
- Reporting dashboard<\/li>\n<\/ul>\n
Pricing<\/h3>\n
Bookeo offers three packages \u2014 the small business plan is inexpensive, but the other packages get pricier for larger teams, and Bookeo caps products, logins, and bookings across all plans.<\/p>\n
- \n
- The Standard plan ($39.95\/month) <\/strong>supports 20 products, 20 staff logins, and 1,000 bookings per month.<\/li>\n<\/ul>\n
- \n
- The Large plan ($79.95\/month) <\/strong>supports 40 products, 40 staff logins, and 2,000 bookings per month.<\/li>\n<\/ul>\n
- \n
- The X-large plan ($119.95\/month) <\/strong>supports 60 products, 60 staff logins, and 3,000 bookings per month.<\/li>\n<\/ul>\n
Read more: <\/strong>Best Bookeo alternatives for activity & experience providers<\/a><\/p>\n
3. Rezgo<\/h2>\n
![\"Rezgo](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/07\/rezgo-rafting-booking-software-landing-page.jpg\")
<\/p>\nRezgo<\/a> has been serving tour and activity operators since the mid-2000s. It’s a popular pick among smaller rafting and river outfits, and it offers a concierge booking option where hotel desks and DMOs can book your trips directly on a guest’s behalf in real time \u2014 something none of the other names on this list offer.<\/p>\n
Resource management is also a strong suit for Rezgo. Guides and rafts get allocated as bookings come in, instead of you tracking gear on a separate spreadsheet. Digital waivers are built in, and event manifests give you a clean view of headcounts and waiver status before a group heads out. Reviewers running rafting and boating operations also call out the support team, noting they get real people on the phone rather than a ticket queue.<\/p>\n
However, Rezgo does have some drawbacks. Instead of a flat monthly fee, Rezgo charges 4.9% on online bookings and 0.9% on POS transactions \u2014 on the higher end for rafting operators, where trip prices are steep enough that a few percentage points add up fast. There’s also no tool to reschedule or cancel a full day of departures at once, so if water levels spike overnight, you’ll have to contact guests individually. And distribution is limited. Rezgo offers a reseller network, but it\u2019s pretty sparse compared to competitor networks.<\/p>\n
Find more Rezgo reviews here.<\/em><\/a><\/p>\n
Features<\/h3>\n
- \n
- Website builder<\/li>\n
- Online booking widgets (for WordPress sites)<\/li>\n
- Open API to develop custom online booking solutions<\/li>\n
- Customisable booking calendar<\/li>\n
- Connections with OTAs & channel management<\/li>\n
- Reseller network<\/li>\n
- Concierge services (to support concierge relationships)<\/li>\n
- Live & dynamic availability<\/li>\n
- Resource management to monitor equipment availability<\/li>\n
- Flexible pricing tools & multi-currency features<\/li>\n
- Options to sell gift cards & merchandise<\/li>\n
- Integrations with popular payment gateways (e.g., Stripe & PayPal)<\/li>\n
- Native POS<\/li>\n
- Invoice management<\/li>\n
- Guest waivers<\/li>\n
- Fast check-in tools, like mobile tickets<\/li>\n
- Reporting<\/li>\n<\/ul>\n
Pricing<\/h3>\n
Rezgo charges a 4.9% booking fee for online reservations and a 0.9% fee for POS bookings.<\/p>\n
Read more:<\/strong> Best Rezgo alternatives<\/a><\/p>\n
4. Xola<\/h2>\n
![\"Xola](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/07\/xola-homepage.png\")
<\/p>\nXola<\/a> is a top-rated booking platform best known for its clean, modern interface, full feature set, and helpful 24\/7 support team. It’s popular across the tour and activity space broadly, but it’s got real traction with rafting and other water-based operators specifically. One rafting company’s review credits Xola with getting them entirely off manual phone bookings.<\/p>\n
Resource management is Xola\u2019s strongest feature for rafting operators \u2014 scheduling guides and equipping trips happen right alongside the booking itself.<\/p>\n
You can assign staff to outings and auto-email trip rosters. Then guides can sync bookings to their own calendar, so nobody’s tracking down a schedule the morning of a trip. Those rosters carry more than logistics, too \u2014 Xola’s custom post-purchase questions capture swimming ability, prior rafting experience, and skill level right in the booking flow, so guides walk into a trip already knowing who they’re taking downriver.<\/p>\n
On the equipment side, rafts and gear can be set up as fixed resources shared across multiple trip listings, so a raft booked for a morning departure won’t accidentally get reserved twice. You can also take equipment offline for maintenance in a few clicks \u2014 useful when a raft needs a patch or a life jacket needs replacing mid-season, since it comes out of the available pool without you having to manually block every listing it’s tied to.<\/p>\n
However, there’s no tool to reschedule a full day of departures at once if conditions change, so that gets managed on a trip-by-trip basis. And a few reviewers report that split-payment bookings can’t be edited without cancelling and rebooking the whole thing.<\/p>\n
Find more Xola reviews here.<\/em><\/a><\/p>\n
Features<\/h3>\n
- \n
- Website building service<\/li>\n
- Online booking widgets<\/li>\n
- Channel management & OTA connections<\/li>\n
- Distribution network<\/li>\n
- Availability management<\/li>\n
- Inventory management<\/li>\n
- Staff management<\/li>\n
- Phone booking system to manage offline reservations<\/li>\n
- Native point-of-sale (POS)<\/li>\n
- CRM<\/li>\n
- Marketing tools to promote your tours & retarget customers<\/li>\n
- Digital waiver solution<\/li>\n
- Customisable tickets (and ticket scanning tools for convenient check-in)<\/li>\n
- Reporting<\/li>\n
- Mobile apps<\/li>\n<\/ul>\n
Pricing<\/h3>\n
Xola charges<\/a> travellers a variable partner fee at checkout. This fee starts at 2.39% + 30\u00a2 per transaction<\/strong> but can be as high as 6% for international transactions.<\/p>\n
Read more: <\/strong>Best Xola alternatives comparison guide<\/a><\/p>\n
5. TripWorks<\/h2>\n
![\"TripWorks](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/07\/tripworks-whitewater-rafting-booking-software-landing-page.png\")
<\/p>\nTripWorks<\/a> is an all-in-one reservation platform aimed at tour operators managing complex, high-volume operations \u2014 it’s popular with mid-sized and larger businesses that have outgrown simpler booking tools and need something built for weather-dependent, logistics-heavy days.<\/p>\n
Automated rescheduling is the standout here for rafting operators. One operator reports it saved them 2 to 3 hours a day compared to manually reworking a schedule \u2014 and for rafting, where a rising river can wipe out a whole day’s departures overnight, that’s solving the exact problem most booking platforms don’t address.<\/p>\n
Guides get smart assignments based on availability, real-time dashboards track equipment status alongside guest numbers, and QR-code check-in speeds guests through before they hit the water. Then you\u2019ve got native digital waivers to round out the safety side.<\/p>\n
However, several reviews describe billing problems: TripWorks collects its fee against the full booking total the moment a deposit comes in, not when the balance is actually paid. For rafting operators running deposit-based bookings \u2014 standard practice for pricier or multi-day trips \u2014 that makes cash flow and reconciliation messier than it should be.<\/p>\n
Then, booking fees themselves run 6%<\/a> \u2014 either absorbed by the operator or passed to guests at checkout. And that’s before transaction fees. Add the standard 2.9% + 30\u00a2 card processing rate on top, and the real cost of a booking runs closer to 9%, which puts TripWorks among the more expensive options on this list.<\/p>\n
Read more TripWorks reviews here.<\/em><\/a><\/p>\n
Features<\/h3>\n
- \n
- Online booking widget (that connects to existing sites)<\/li>\n
- Reservation management<\/li>\n
- Product management<\/li>\n
- Availability management<\/li>\n
- Connections with OTAs & channel management<\/li>\n
- Reseller marketplace<\/li>\n
- Options to sell gift cards & vouchers<\/li>\n
- Dynamic pricing<\/li>\n
- Digital waiver solution<\/li>\n
- Native POS<\/li>\n
- Integrations with Apple Pay & Google Pay<\/li>\n
- Marketing tools to build PPC campaigns & improve your reach on social media<\/li>\n
- Integrations with marketing & business applications<\/li>\n
- Reporting<\/li>\n<\/ul>\n
Pricing<\/h3>\n
TripWorks charges 6% online booking fees and a 2.9% + 30\u00a2 transaction fee per booking.<\/p>\n
Read more:<\/strong> Best TripWorks alternatives<\/a><\/p>\n
6. FareHarbor<\/h2>\n
![\"FareHarbor](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/07\/fareharbor-homepage.png\")
<\/p>\nFareHarbor<\/a> is one of the biggest names in the tour and activity booking space. They\u2019re owned by Booking Holdings (the parent company behind Booking.com, Priceline, and Kayak), have been in the game for over a decade, and work with over 23k operators worldwide. It’s a common choice for rafting businesses that want a name-brand type of system.<\/p>\n
FareHarbor offers a pretty complete toolkit. It\u2019s got you covered on the operational side and offers a variety of growth drivers. Rafting businesses tend to call out the central calendar for handling multi-location scheduling well, as well as the guide assignment tools that help pair the right staff with the right departures.<\/p>\n
Despite its reputation and robust toolkit, FareHarbor isn\u2019t a top choice here because of its high pricing<\/a>. Like TripWorks above, booking fees are steep, ranging from 6% to 8%, and are automatically passed on to customers at checkout. Which might seem fine, as operators don\u2019t pay them. But high fees at checkout can deter customers (especially for already expensive experiences), and variable fees make it hard to predict what they will be charged when it\u2019s time to enter their card details. Operators have no control here, and many of them say these high fees have cost them business.<\/p>\n
In addition to these fees, FareHarbor charges extra for what are otherwise standard features.<\/p>\n
For example, they charge $5k\/year (or $499\/month) for their website-building service<\/a>. But they\u2019re not doing anything extraordinary here: they\u2019re using the same types of website builders and templates found in other systems while charging you to build the site. Then, if you ever leave FareHarbor, they keep the site, and you forfeit that investment.<\/p>\n
They also charge between $2.2k and $5k for SEO services to improve website performance. While, again, most website builders include SEO tools for free.<\/p>\n
And they take a cut (20% to 25%) of every booking you win from their reseller network<\/a>. They\u2019re the only booking software we\u2019re aware of that does this.<\/p>\n
All in all, FareHarbor offers everything rafting operators need \u2014 but you\u2019ll pay a premium for it when other systems offer similar features at a much lower price point.<\/p>\n
- The X-large plan ($119.95\/month) <\/strong>supports 60 products, 60 staff logins, and 3,000 bookings per month.<\/li>\n<\/ul>\n
- The Large plan ($79.95\/month) <\/strong>supports 40 products, 40 staff logins, and 2,000 bookings per month.<\/li>\n<\/ul>\n
- The Standard plan ($39.95\/month) <\/strong>supports 20 products, 20 staff logins, and 1,000 bookings per month.<\/li>\n<\/ul>\n
- Tour Marbella pulls in 54% of its bookings through connections via the B\u00f3kun Marketplace<\/a><\/li>\n
- Resell others’ services or experiences<\/strong> to earn commissions.<\/li>\n
- How to add your business to Tripadvisor<\/a><\/li>\n
- A GetYourGuide Premium Connectivity Partner<\/strong><\/a>, so you can easily join GYG\u2019s platform and get your listings visible. This integration also guarantees best-in-class API performance so you can easily manage GetYourGuide bookings in B\u00f3kun<\/a>.<\/li>\n
- How REDRIB Experiences grew from a startup to a 5-star company with 89% direct online bookings<\/a><\/li>\n
- 8 ways to increase direct bookings<\/a><\/li>\n
- Bookeo<\/a><\/li>\n