We review 10 of the most popular booking systems for laser tag businesses. <\/strong>We start with our own platform, B\u00f3kun, and then cover nine other names you’re likely to come across in your research:<\/p>\n To explore our platform and learn more about how B\u00f3kun supports your laser tag venue, you can <\/em>start a 14-day free trial<\/em><\/strong><\/a>(no credit card required).<\/em><\/p>\n B\u00f3kun is a booking and channel management platform designed for the specific needs of tour and activity operators. We\u2019re a Tripadvisor brand, along with Viator, and we’ve been at it for over a decade, working with experience providers of all sizes across the globe.<\/p>\n We built B\u00f3kun after consistently hearing about the shortcomings of other booking systems. They gave you some widgets to enable online bookings and a calendar for basic scheduling, but that was about it. Nothing really fit the more complex needs of experience businesses.<\/p>\n And the few that did missed the mark in other ways. They lacked distribution tools, so they could only help manage existing customers, not win new ones. They were expensive, so most small businesses usually couldn\u2019t afford them. And many of them were so difficult to use that you\u2019d spend a month just setting up the software.<\/p>\n So we put these learnings into our system. It stands out from the rest in a few ways:<\/p>\n This is why we\u2019re one of the highest-rated players around, with 4.7 stars<\/strong> on Capterra<\/a>. You can try it yourself with our 14-day free trial<\/a>. But we’ll also walk through all the core features below so you can get a peek at what our toolkit offers.<\/p>\n The central calendar<\/strong> is your hub for managing daily schedules. Here, you can see all booked sessions, where you have availability, and staff assignments.<\/p>\n This calendar automatically pulls in all online bookings \u2014 including those from your website, OTAs, partner sites, and affiliates \u2014 along with their details. You can see headcount per booking, any add-ons they\u2019ve purchased, special requests, and so on. You don\u2019t have to confirm requests or follow up with anybody; everything is set for you.<\/p>\n Then you can add walk-in, phone, or any other type of offline bookings here. You can check these against pre-booked sessions and fit folks in where you have room. (Again, this is totally free. You\u2019re not paying per booking you add.)<\/p>\n Our calendar also powers real-time availability updates<\/strong> for all your online sales channels. Any time a new booking is added \u2014 whether somebody books online or you slot in a walk-up reservation \u2014 the calendar updates all other connected channels. So if somebody books a group of five for your 8 p.m. Friday session on Viator, those five spots are blocked off on your website, other OTAs, and the like. There\u2019s 0 chance of overbooking.<\/p>\n We also provide simple tools here to make last-minute adjustments. If you need to block off a day or session, shift around staff assignments, or modify bookings, you can do it right from the calendar, and those changes reflect everywhere else.<\/p>\n We’ve also recently overhauled the calendar with 20+ updates \u2014 faster actions, booking source and customer contact details visible at a glance, and quick access to resources, payments, and check-ins without clicking around.<\/p>\n Here is where you can create listings for all your game sessions and packages.<\/strong> These automatically list on your site, but you can also push them over to other sales channels so people can see your line-up regardless of where they find you.<\/p>\n There are a few ways to build products here. 1) If you already have a website and product catalogue, you can push those over to B\u00f3kun. 2) You can import products from Viator if you\u2019re listed there. 3) You can build them from scratch with our product builder (it walks you through the steps, so it\u2019s super easy).<\/p>\n Let\u2019s say you\u2019re starting from scratch. For a laser tag business, you\u2019d want to:<\/p>\n B\u00f3kun includes an in-built CRM<\/strong><\/a>,<\/strong> so you’ve got a full customer database without bolting on a separate tool. Every time someone starts the booking process, their details are captured automatically: contact information, booking history, which sessions they’ve played, and any add-ons they’ve purchased. It builds itself as you go.<\/p>\n From there, you can search and filter your customer list to learn more about who\u2019s booking with you and how they\u2019re booking.<\/p>\n Do you draw in more teenagers or adults? More single sessions or parties? More pre-bookings or walk-ins? Are online bookings coming from your website, or is another site driving more business?<\/p>\n This CRM then powers all your customer communications<\/strong> \u2014 booking confirmations, abandoned cart emails, newsletters, and everything in between.<\/p>\n When a new booking rolls in, it triggers a confirmation and mobile ticket. Then reminders go out on whatever schedule you set \u2014 a couple of hours before, a day before \u2014 followed by a post-visit follow-up. You can also set up abandoned cart emails for folks who drop off mid-checkout, so they get a nudge with everything they left behind still waiting for them.<\/p>\n Then we provide a template gallery for a variety of other marketing emails \u2014 upsells, review requests, discount codes. You can also add your own templates here for newsletters, new arena, package, event announcements, membership offers, returning-customer discounts, or seasonal promotions. You can power any type of email marketing campaign here to keep players coming back.<\/p>\n B\u00f3kun also provides self-service portals<\/strong> for customers to view and manage reservations without back-and-forth emails or phone calls with your team. This is particularly helpful for group bookings, which typically require a little more admin.<\/p>\n Customers can open portals to see all details of their reservations \u2014 when to arrive, what\u2019s included, what to bring or wear, and game duration. Then they can change times, purchase add-ons, or cancel in a few clicks. Your team no longer has to field any of this. It\u2019s easier for the players, and it means fewer interruptions on your side during busy game days.<\/p>\n As mentioned, players receive a mobile ticket<\/strong> as soon as they book, so everything they need is already on their phone before they arrive.<\/p>\n On the day, staff can scan tickets and check players in<\/strong> from the B\u00f3kun desktop or mobile apps. The session manifest shows exactly who’s booked for each arena \u2014 who’s arrived, who’s still outstanding \u2014 so you always know where things stand before a game kicks off.<\/p>\n And on busy days with multiple arenas running back-to-back, your staff can set up several check-in points so players don\u2019t have to stand in one long queue. Groups move through quickly, and sessions start on time. Getting players into arenas quickly is one of the easiest wins for the guest experience.<\/p>\n B\u00f3kun’s reporting dashboards<\/strong> break down your bookings and revenue by product, sales channel, partner, and time period \u2014 so you can see exactly what’s driving your business and what isn’t.<\/p>\n For a laser tag venue, that means being able to see things like: which arenas fill consistently vs. which ones run half-empty, which packages generate the most revenue (birthday parties, corporate bookings, field trips), which sales channels are sending business your way, and where your quiet periods fall throughout the year.<\/p>\n Then you have actual data to build on what’s working and address what isn’t. Add more availability where you’re consistently selling out. Fix pricing or promotion on sessions that aren’t moving. Double down on the channels performing well. Offer new events during historically slow periods. This type of oversight is the difference between growing your venue and just running it.<\/p>\n We also offer the B\u00f3kun App Store<\/strong><\/a>,<\/strong> with modules to build on our core toolkit and tailor the platform to your specific operational needs.<\/p>\n The one laser tag operators should pay particular attention to is digital waivers. Liability waivers are a non-negotiable part of running a laser tag venue \u2014 every player needs one before they step into an arena. With the digital waivers add-on, customers sign before they arrive, directly from their phone. By the time they show up, it’s already on file and attached to their booking. And this is especially time-saving when you’ve got large groups arriving together, where chasing waivers on the day eats into game sessions.<\/p>\n Other useful add-ons: SMS messaging, tip management, Slack notifications for new bookings, Google Calendar sync, and a more advanced reporting module if you need deeper financial analysis.<\/p>\n A bookable website is your most reliable sales channel \u2014 it’s open 24\/7, captures bookings while you’re running sessions, and gives customers the instant confirmation they want rather than a \u00abwe’ll get back to you\u00bb email.<\/p>\n If you’ve already got a site, you can drop in our booking engine widgets<\/strong><\/a> \u2014 a \u201cBook Now\u201d button<\/a>, product pages, session lists, and calendar views \u2014 and customers can check availability and book in a few clicks, without leaving your page. Our widgets work across all major website builders and are both desktop and mobile-friendly.<\/p>\n Read more: <\/strong>How to add a booking system to your website<\/a><\/p>\n If you don\u2019t have a website yet, you can use our one-click website builder<\/strong><\/a> to create one quickly and easily \u2014 without HTML or technical know-how. Pick a template<\/a> from our gallery, add pages (your Home page, Contact page, Tours page), insert branding elements like logos and custom colours, and drop in photos. Then you can choose your website name, and we\u2019ll secure the domain for you.<\/p>\n We also support online bookings with our payment processing integrations<\/strong><\/a>. We connect with dozens of systems \u2014Stripe, PayPal, Apple Pay, Google Pay, Venmo, Klarna, Worldpay, Braintree, Rapyd, and more \u2014 so customers can complete checkout with their preferred payment method.<\/p>\n Read more:<\/strong><\/p>\n Now, a bookable website is great for customers who know about you. But what about those who don\u2019t? How do you get discovered by new audiences? Folks in your area who haven\u2019t heard of you yet, and the out-of-towners looking for things to do. That\u2019s where our growth drivers come into play.<\/p>\n There are three main avenues here:<\/p>\n These are the sites travellers (and even locals) use to find new things to do in specific destinations. Tourists planning getaways and wanting to fill their days use these to plan and book activities in advance. Folks bored on a rainy Tuesday might use them to discover new places in their area.<\/p>\n As we mentioned earlier, we have the largest variety of OTA connections of any system on this list (over 70!). And as a Tripadvisor and Viator brand, we\u2019re the #1 restech partner across major sites,<\/strong> and we hold premium partnerships<\/strong> with some of the biggest names, like Viator<\/a>, GetYourGuide<\/a>, and Google Things to do<\/a>.<\/p>\n Beyond our partner sites, you can connect with Airbnb Experiences, Expedia, Civitatis, Headout, Klook, Trip.com, Musement, TourRadar, Hotelbeds, and more. You can also find more niche-specific sites here, ones tailored specifically to laser tag experiences or your area.<\/p>\n To help you learn more about selling on OTAs and how to get started, we put together the guides below:<\/p>\n The B\u00f3kun Marketplace<\/strong><\/a> is where you can connect and build relationships with other travel industry businesses. We\u2019ve got thousands of partners here: other activity businesses (you\u2019re added to this network as soon as you join B\u00f3kun), attractions, tour guides, accommodation providers like hotels and resorts, rental companies, transportation services, travel agents, DMCs, and more.<\/p>\n There are a few ways you can use our network:<\/p>\n We provide all the tools to reach out to potential partners, talk terms, and build out contracts. Our system even stores all communications and contracts, so you have a clear history to come back to. We also send notifications on contract renewals so you can stay on top of this network. Renew the partnerships that work well for you and renegotiate or cut the ones that don\u2019t.<\/p>\n Referral Tracking<\/strong><\/a> is our affiliate support. This module lets you extend partnerships beyond the Marketplace and establish relationships with any business or professional who can send bookings your way.<\/p>\n You can build out and manage this network entirely on your terms<\/a>: choose who to add, negotiate commissions with each individually, monitor bookings by affiliate, and add or remove affiliates as you go. We don\u2019t cap the number of affiliates you can have in your network.<\/p>\n For laser tag businesses, you might want to partner with other businesses in your neighbourhood (like restaurants or entertainment venues), local activities or interest groups, social media influencers in your space, gaming bloggers, schools and summer camps, corporate event planners, or party planning companies. Really, anybody who has an audience that overlaps with yours.<\/p>\n Read more: <\/strong>10 ways to get more reservations & earn new customers<\/a><\/p>\n All new customers get started with our 14-day free trial<\/strong><\/a>.<\/strong> We don\u2019t require any credit cards or commitment here \u2014 you get free access to our platform to test the features and see if it\u2019s the right fit for your business.<\/p>\n If you\u2019re on board after the trial period, you can upgrade to the START<\/strong> plan. This includes all the features we discussed above. All the operational modules, tools to create a bookable site, full Marketplace access, and Referral Tracking. This plan is $49\/month with super-low 1.5% online booking fees.<\/strong> We don\u2019t charge B\u00f3kun booking fees on Viator or offline reservations.<\/p>\n In addition to the START plan, we offer two enterprise-level plans, PLUS <\/strong>and PREMIUM.<\/strong> These work well for businesses with more advanced needs and support you as you scale. They include extra tools like agent portals, subvendor management, resource allocations, and Zapier. And it comes with dedicated onboarding, priority support, and a yearly strategy call with our team.<\/p>\n See what B\u00f3kun can do for your laser tag venue by <\/em>starting a 14-day free trial<\/em><\/a>!<\/em><\/p>\n BookNow Software<\/a> is a booking and operations platform designed for activity venues and entertainment centres \u2014 it\u2019s popular with laser tag arenas, escape rooms, trampoline parks, and the like.<\/p>\n Its key differentiator is that it\u2019s built on Salesforce and has particularly strong customer management tools. Beyond an organised contact base, you get deep customer data and advanced segmentation to steer all your communications and craft strategic retargeting campaigns. A big win for businesses that thrive on repeat customers.<\/p>\n Their EPOS 360 is also worth a mention: an industry-specific POS system with built-in split payments, tipping, and waiver management.<\/p>\n And if you’re running multiple sites, you\u2019ll also appreciate BookNow\u2019s multi-venue support with franchise-level controls.<\/p>\n The downsides here:<\/p>\n Larger, multi-loc teams may find BookNow is appropriate for their needs, while smaller venues will likely find it\u2019s too much.<\/p>\n Find more BookNow Software reviews here.<\/em><\/a><\/p>\n BookNow doesn\u2019t share pricing online. You must request a quote with its team for more details.<\/p>\n Clubspeed<\/a> started in go-karting<\/a> and has since expanded to cover other entertainment venues, including laser tag. And that background shows, as many of its features are a natural fit for competitive gaming environments: RFID contactless payment technology, self-service registration kiosks, and gamification tools like leaderboards \u2014 the kind of thing that works well in a venue where players want to track their scores and come back to beat them.<\/p>\n On the operations side, Clubspeed covers the core tools: booking management, a central calendar, product management, CRM, automated marketing, membership management, digital waivers, gift cards, and reporting.<\/p>\n However, Clubspeed presents some of the same tradeoffs as BookNow. You don\u2019t get tools to draw in new audiences, and the platform is expensive (starting at $399\/month). The same recommendation applies: larger businesses may feel it hits the mark, while smaller teams probably won\u2019t find it fitting.<\/p>\n Find Clubspeed reviews here.<\/em><\/a><\/p>\n Clubspeed offers three plans:<\/p>\n\n
1. B\u00f3kun<\/h2>\n
All-in-one booking, operations, & distribution management for laser tag businesses<\/h3>\n
![\"B\u00f3kun](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/02\/bokun-homepage.png\")
<\/p>\n\n
B\u00f3kun\u2019s modules to manage your laser tag business<\/h3>\n
The central calendar \u2014 you\u2019re all-in-one command centre<\/strong><\/h4>\n
![\"B\u00f3kun](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/06\/bokun-departure-details-screen.png\")
<\/p>\nExperiences: product & resource management<\/strong><\/h4>\n
![\"Experience](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/07\/availability-experience-schedule.png\")
<\/p>\n\n
CRM with automated communications<\/strong><\/h4>\n
![\"Operations](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/02\/operations-customers-manage-communications.png\")
<\/p>\n![\"Operations:](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2024\/07\/operations-pick-a-base-for-your-template.png\")
<\/p>\nSelf-service portals for customers<\/strong><\/h4>\n
Check-in tools<\/strong><\/h4>\n
Reporting dashboards<\/strong><\/h4>\n
App Store<\/strong><\/h4>\n
B\u00f3kun\u2019s tools to sell online & draw in new audiences<\/h3>\n
Create a bookable website<\/strong><\/h4>\n
![\"Choosing](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/02\/choose-your-widget-type.png\")
<\/p>\n![\"Website](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/02\/website-settings-choose-template.png\")
<\/p>\n\n
Promote your laser tag experiences to new audiences<\/strong><\/h4>\n
\n
Selling on OTAs & online marketplaces<\/strong><\/h5>\n
\n
B\u00f3kun Marketplace<\/strong><\/h4>\n
\n
![\"B\u00f3kun](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/02\/discover-partners-gif.gif\")
<\/p>\nB\u00f3kun Referral Tracking<\/strong><\/h4>\n
B\u00f3kun\u2019s packages & how to get started<\/h3>\n
2. BookNow Software<\/h2>\n
![\"BookNow](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/06\/booknow-laser-tag-paintball-booking-system-landing-page.jpg\")
<\/p>\n\n
Features<\/h3>\n
\n
Pricing<\/h3>\n
3. Clubspeed<\/h2>\n
![\"Clubspeed](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/06\/clubspeed-laser-tag-booking-software-landing-page.png\")
<\/p>\nFeatures<\/h3>\n
\n
Pricing<\/h3>\n
\n
4. ROLLER<\/h2>\n
![\"ROLLER](\"https:\/\/www.bokun.io\/wp-content\/uploads\/2026\/06\/roller-laser-tag-software-landing-page.png\")
<\/p>\n